- April 23, 2024
- Posted by: legaleseblogger
- Category: Related News
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## Dealing with Antisocial Behavior in a Rental Property
Hi everyone.
I live in a Victorian terraced flat, there’s another beneath me.
We moved in here in October 2023.
Tenant beneath us – was smoking with her door open, and it used to (still does) travel up and into our flat
We are non smokers and my toddler and I both have asthma
I asked her politely to close her door, to which she said ‘the latch is faulty and I’ll be locked in’
I asked her to contact the agent so they could replace her lock. She never did.
When I continued to go downstairs to plead with her to either shut her door, smoke in the rear or contact the agent she became furious with me and called me all the derogatory terms you could imagine
She also has had frequent morphine OD’s and has been hospitalised more times than I can remember the past few months – when this happens, her daughter and kids come here to stay/take her belongings to the hospital and visit every other day
Once they saw me coming out of my flat and they started filming me calling me nasty for ‘harassing an old lady for only smoking once cigarette a day’
….She’s a chain smoker!
The granddaughter (in her early 20’s) called me a bitch and whore, would throw offensive signs when she would approach the front door every single time (f u sign)
I reported this to the estate agent but they have taken 0 action to address this
Fast forward to 2 weeks ago, the tenant came out of hospital and with her came her granddaughter and the boyfriend, who moved their huge suitcases.
They have been an absolute nightmare – smoking weed on top of cigs (3 people now!) in a one bed flat and leave the door open, order late night takeaways and because their door bell is also faulty the couriers always ring my bell. They are noisy, stay up late at night playing music and order a shit ton of parcels which get thrown in my parcel box.
I emailed the agent once again to request that they ask the guests to leave, in light of their antisocial behavior. They’ve refused to do this and told me to contact the ASB team of my council instead
Today, I took her parcel out of my box and kept it in my flat to prove a point. She approached me whilst filming, asking why I did so. When I asked why she felt it was okay to tell couriers to leave her parcels in my box, she shrugged her shoulders and told me to give her parcel back. I did not. She began calling me names again and ran down to the flat where she shut the door behind her.
I was so enraged this time that I ran down the stairs after her and kicked on their door a few times, nearly busting it open
I don’t recognise myself anymore honestly, this whole situation has fucked my mental health to the point where I will resort to aggression. I have called police several times to ask that they come and ask that they leave, but they’ve advised me to ‘seek legal advice’ and will take no further action. They’re not tenants!!!!
I really need advice on what to do. This has caused a rift between my husband and I because he tells me to just live with it and ignore them. But I can’t deal with this shit anymore.
Btw it’s a rental and I have considered moving but I feel it’s unfair that it’s me who leaves when I’m not even the offender!
Any advise would be very appreciated.
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****** just grabbed a
If the estate agent won’t do anything then the only thing you can do is continue to report them to the council and police (for the antisocial behavior and weed, not the cigarettes).
But be very aware it can take years of council reports for them to even contact the letting agent so if you cant take it you will have to move.
Honestly if it’s bothering you that much you might have to look into moving if she doesn’t move anytime soon.
You can try your luck with a “nuisance complaint”/”environmental complaint” to your local council https://www.gov.uk/guidance/nuisance-smoke-how-councils-deal-with-complaints and if you can get your GP to corroborate your asthma as being affected by the smoking you might get a bit further than most others.
From experience/friend’s experience, this usually isn’t grounds for police to do anything unless they become dangerously anti-social alongside the smoking.
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*”.. Fast forward to 2 weeks ago, the tenant came out of hospital and with her came her granddaughter and the boyfriend, who moved their huge suitcases…”*
Is your building categorised as an HMO?
If so there’s likely a Maximum Number of Occupants listed on the HMO licence, you should be able to find this on your council website.
If they’re exceeding that maximum by having 3 of them in the 1-bed flat you could report that to the council, this would then cause the council to contact the Landlord re. an HMO licence violation, and that should get things happening with the agent ..
Smoke & Asthma:
Smoke is micro-particulate pollution, get yourself a free-standing HEPA Air Filter, they’re reasonable to buy and most are pretty cheap to run – about the same as running a desk fan..
[I get all the neighbour’s BBQ smoke coming in my window, I have a Homedics unit that I run which works to get rid of the smell]
Loud Music:
I’ve found that “Smoothed Brown Noise” played on a decently large hifi speakers is great at taking the edge off downstairs neighbours noisy music, it sounds a bit like the whooshing you get in a cabin on a jet plane.. and it tricks your brain into ignoring similar noise..
[I use it to drown out road noise, car hifis, the guy’s TV downstairs and the business out the back] ..
I’ll link to an example in a separate reply, because I’m not sure if this sub-reddit has an automod that deletes links? ..
Doorbell:
I live in an HMO with 6 other flats, so I took the batteries out of my doorbell ringer. Anyone who might want to get my attention has my phone number.. If I know I’ve got an engineer coming over I stick them back in for that timespan only..
Their Post in your Box:
Don’t let this bug you, just take their parcels out of your box and leave them willy-nilly in the hallway near their door..
It’s not your responsibility, so you don’t have to keep it for them, and it’s not your property, so you shouldn’t take it, because then you can get in trouble for theft..
Hope that’s some help! Good luck with it all! 🙂
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If smoke from the hallway is coming into your flat then can you not close your door to keep it out?
> I reported this to the estate agent but they have taken 0 action to address this
They cannot control the behaviour of visitors to the building. If the daughter is swearing at you then report it to police.
> the couriers always ring my bell.
Then disconnect it at night, or put a sign up. This isn’t the neighbour’s fault and isn’t a legal issue.
> Today, I took her parcel out of my box and kept it in my flat to prove a point
What an excellent way to antagonise her. Deliberately setting out to wind her up is not likely to improve the situation.
> I have called police several times to ask that they come and ask that they leave,
You can’t order the police to pop round and evict the neighbour’s guests.
You can contact the local authority about music being played at unsocial hours. That seems to be the only aspect of this that would be a legal issue.
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Is she smoking inside or outside the property? Might want to leasehold terms to see if its permitted. If it’s not then write a formal letter to the letting agent to say that the below person is smoking inside and ask them to inform the freeholder and copy you in or confirm in writing to say that they’ve done this. Ask them to also tell them that this might affect the buildings insurance.
See if that prompts them to take action. I’m sure they won’t want the insurance premiums increasing or even becoming void.
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