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# Confidentiality Concerns in a Texas 911 Call Center

I am posting this using a throwaway account to ensure my boss does not come across this information. I am currently employed at a 911 call center in Texas, where we have been using multiple cameras within the center for quite some time. However, recently, it has come to our attention that these cameras were purchased using our boss’s personal funds, and that the county was not informed of their installation.

Our boss has been known to monitor our conversations from the comfort of their home, using the footage captured by these cameras. They have even gone as far as to reference specific topics discussed during our shifts. This has raised concerns among us employees regarding the legality of such actions. While we understand the necessity for recording phone calls, we are unsure of the rights our employer has in recording our general conversations.

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The AI Legalese Decoder could be instrumental in shedding light on the legalities surrounding this situation. By inputting relevant legal documents and policies into the decoder, it can quickly analyze and provide insights into the laws and regulations that govern workplace surveillance in Texas. This tool can help us better understand our rights as employees and determine the appropriate course of action to address these confidentiality concerns. Additionally, it can assist in identifying any potential breaches of privacy laws and facilitate communication with relevant authorities to ensure our workplace rights are protected.

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10 Comments

  • panic_bread

    It’s legal, but it might be against county policy. Did you let your county officials know that this is happening?

  • PuzzledAd3442

    Legal is a maybe. It depends. For recording to be considered illegal, it must be “highly offensive to a reasonable person.” It depends on the purpose of the filming, what he catches on the film, and where he’s filming. Likely it is not offensive if it’s for safety. Likely offensive if its position reveals private parts or your bank account login info.

  • ElectronicAd27

    Info: how did you find all this out? A guy spending thousands of dollars on money and then discussing work on his own time? That makes no sense, particularly in the government sector😂.

  • Frontdelindepence

    Each state has different rules on consent in regard to recording. Unfortunately Texas is a one party consent state, which allows the employer to record employees. However, they cannot record an employee in the bathroom or if they are engaged in union activity.

    Now the issue of the cameras be big by your boss as opposed by the city/country may be an issue as a county of municipal employer may different rules.

    You would need to speak to an employment attorney to have examine the city/county/state laws.

  • chudneyspears

    He is likely not permitted by the county to install personal video monitoring equipment on site. Report him anonymously to a few different people at the county (e.g., his supervisor, that person’s supervisor, the hr dept), and maybe throw in that you’re happy to forward your email to local media. Before you send, try to take pics/videos of the cameras, and don’t talk about this at work for obvious reasons.

  • firedude2628

    Maybe ask an attorney and not a forum of keyboard warriors. Laws are different in each state.

  • JustGoForIt1112

    Potentially, depends on the state, but it’s most likely legal. It’s their private property and I assume it’s only one of many of their safety precaution too. If you think it’s that big of an issue you’re being monitored closely while working, I recommend talking to an attorney that would better understand the regulations of your state.

  • mithuras

    Well, the good thing is now you can record because according to FEDERAL anti wiretapping laws if you are being recorded… The you undoubtedly have the right to record .. I paraphrased

  • tamtip

    I would let the county know. If they wanted cameras there, they would have placed them. They also wouldn’t be sending the info to your boss . Maybe IT or security

  • FinancialYou5043

    Sure it is,in uncommon areas like bathrooms,but I’m not sure what kind of permit or permission to have in common areas,they r probably not for employees ,probably for outsiders coming in