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## Account Shutdown by Chase Bank

Chase Bank unexpectedly shut down my account a week before May, causing me significant stress and confusion. Despite this setback, I took immediate action by opening a new account on Wednesday and updating my direct deposit information. However, the customer service representative I spoke to over the phone was challenging to understand due to poor reception towards the end of our conversation. As a result, I was left unsure about how long I would have to wait to access this month’s funds.

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2 Comments

  • RickyRacer2020

    Probably within a week or so. Maybe follow up with the SSA to ensure they have the Direct Deposit info in their system correctly.

  • MimiJ63

    The same thing happened to my son with Chase Bank. He updated SS with his new account info, and it took 2 months to get the payment because it took awhile for SS to update his new bank info in their system. He updated the new account info online, and also called SS directly.

    What happened was, his payment went to the old account, and then bounced back to the SS payment center because the account was closed. Once that happened, he had to go in person to SS and fill out a form to get the payment reissued.

    Hoping this doesn’t happen to you, OP!!!