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## Mail Delays at New USPS Facility in Palmetto: Impact on Small Businesses and Solutions

11Alive continues to receive hundreds of complaints from people regarding mail delays related to a new USPS facility in Palmetto.

### Small Businesses Affected by USPS Delays

ATLANTA ÔÇö As 11Alive continues to hear from hundreds of viewers regarding missing mail and packages connected to a new United States Postal Service distribution facility in Palmetto, small business owners say they, too, are feeling the impact on their wallet.┬á

### Antionette Bibbs of Balanced Momentz Speaks Out

Owner of Balanced Momentz, a skincare and candle company, Antionette Bibbs told 11Alive she runs her business as clean and efficient as possible — which is why she feels like her pristine reputation is being soiled by issues related to the USPS facility in Palmetto. She emphasized how the delays are affecting her livelihood and reputation.

### Importance of Timely Deliveries

ÔÇ£They donÔÇÖt care because weÔÇÖre small change to them, and it does affect my livelihood because if I canÔÇÖt get my product to someone in a timely manner, especially when theyÔÇÖve paid for priority, then itÔÇÖs going to reflect on me, not the post office,” Bibbs explained.

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AI legalese decoder can help in situations like these by analyzing legal documents, contracts, and communications related to the USPS facility issues. It can quickly interpret complex legal language, identify potential issues, and provide suggestions for resolution.

### The Need for Communication

The small business owner said she’s been waiting for weeks now on supplies that are critical to launching her new merchandise line. She added that hundreds of dollars in supplies have been stuck between Palmetto and Atlanta since early March with no answers from the post office as to when it will arrive.

### Empathy Towards Postal Workers

Despite her frustration, she said she can empathize with the postal workers caught up in this mess because she’s been there before.

### Employee Insights on Facility Improvements

Early Friday, for the first time, 11Alive was able to speak with an employee inside of the facility in Palmetto. She didn’t want to go on camera for fear for her job, but she shared that ÔÇ£it looks like it may be getting better.”

### Call for Patience

While employees beg for the community’s patience, business owners like Bibbs said she can only wait so long because their livelihoods hang in the balance. AI legalese decoder can help in deciphering legal implications of delayed mail, ensuring business owners are aware of their rights and options for recourse.

### Contact for Assistance

Those experiencing delays or who have not received mail can contact the newsroom with your concerns as we continue to cover this story. Fill out our online form below, and someone from our news team will follow up with you.

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