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## Seeking Assistance with Unreceived Backpay

I called the main number after my local office ignored me for seven months regarding my backpay. Unfortunately, they have not given me any updates or my much-needed backpay. The main line assured me that they would either deposit the backpay or send me a letter by March 31. However, I have not received either to this date.

## Dealing with Unresponsive Case Worker

It seems that my assigned case worker is uncooperative and unwilling to assist me in the process. I have been informed that I cannot request a change in case workers, leaving me in a frustrating position. It is apparent that my case worker has a bias against me, and I suspect that she is delaying the release of my backpay intentionally.

AI Legalese Decoder can help in this situation by analyzing and decoding any legal jargon or complicated language used in communication regarding your backpay. By using AI Legalese Decoder, you can understand the terms and procedures involved in resolving issues with your case worker and accessing your entitled benefits. It can provide clarity and guidance on the steps you can take to address the delays and navigate the bureaucracy involved.

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AI Legalese Decoder: Simplifying Legal Jargon

Introduction
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Conclusion
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6 Comments

  • agulde28

    The N800 reps cannot issue back pay. You need to speak to your local office directly if it’s SSI. All the rep can do is send a message to your office to request the status of your back pay being released, which may take a few day/weeks/months to be reviewed depending on the office.

  • Calliesdad20

    Show up to your local office . They have to talk to you ,and discuss your case

  • supermang231

    refuse? is there a reason why they won’t? and what is this about a case worker? and how much is your backpay?

  • GoalPuzzleheaded5946

    > i called the main number as my local one ignores me, because it’s been 7 mos.

    This statement makes no sense. The local phone number ignores you? What does this even mean?

    > My case worker or whatever hates me. i was told I cannot change her. i’m sure she’s holding it up as much as she can.

    You don’t have a “case worker.” So yeah, you can’t change what you don’t have. Secondly, they are not “holding up” anything. They literally don’t have the time or mental energy to care. SSA has the lowest staffing levels in 27 years at the moment, while serving the most claimants ever in the agencies history. She’s dealing with multiple calls/voicemails daily from people just like you crying about this or that.

    Nobody here can even answer your question without looking at your record. All you can do is assume this or that, but 99% of the claimants don’t even know the program rules. Go to your local office and speak to someone in person to understand what is actually happening and why. 

  • Just_stopping_in

    Go to your US Senator or congressman website. There is a form on their site that you can fill out if you need help with a federal agency. Fill that form out and make sure you answer your phone. Depends on how long it takes your people to get to work on it. But I had phone calls in hours. Answer all calls from unknown numbers. And check your email.

    It is their job. Be respectful. Remember they are representing you, not the agency. They can’t influence your case necessarily. But once a congressional inquiry gets put on it people notice.

  • Kaethy77

    Call your congressperson.