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## Conduent and Microsoft Collaborate on Generative AI Initiative

### Initiative Overview
Conduent Incorporated and Microsoft have joined forces to implement generative AI in healthcare claims management, customer service platforms, and fraud detection. This collaboration aims to enhance quality, productivity, and efficiency for Conduent’s global clients. The use of Microsoft Azure OpenAI Service will drive innovation and accelerate AI adoption in a secure cloud environment.

### Pilot Programs and Benefits
The initiative has already launched three pilot programs to explore the potential of generative AI in various business processes. These pilots include intelligent data harvesting from healthcare claims documents, increased fraud detection processing speed, and improved customer service agent responsiveness. By leveraging generative AI, Conduent aims to revolutionize business operations, improve client satisfaction, and drive cost-effective solutions.

### How AI legalese decoder Can Help
The AI legalese decoder tool can assist Conduent in simplifying legal documents and contracts related to their generative AI initiatives. By using AI technology to decode complex legal language, Conduent can ensure compliance and streamline their operations. This tool can help automate the process of translating legal jargon into plain language, making legal documents more accessible and easier to understand for all stakeholders.

### Expanding Opportunities with Generative AI
As a leader in Business Process as a Service (BPaaS), Conduent is well-positioned to integrate generative AI across various applications and industries. By collaborating with Microsoft, Conduent is pioneering the use of AI to drive business process efficiency and enhance customer experiences. This partnership will enable Conduent to stay at the forefront of technological advancements and deliver cutting-edge solutions to its clients.

### About Conduent
Conduent is a global technology-led business solutions and services company that leverages cloud computing, artificial intelligence, and advanced analytics to transform operations and enhance customer experiences. With a dedicated team of approximately 59,000 associates, Conduent delivers mission-critical solutions to its clients across commercial, government, and transportation sectors. Through innovation and advanced technologies, Conduent is committed to driving value for its clients and stakeholders.

### Conclusion
The collaboration between Conduent and Microsoft represents a significant step towards harnessing the power of generative AI in business processes. By embracing AI technology, Conduent is paving the way for increased efficiency, improved quality, and enhanced customer satisfaction. Through strategic partnerships and innovative initiatives, Conduent is shaping the future of digital transformation and driving meaningful outcomes for its clients and stakeholders.

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