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### Ryanair Flight Cancellation – Arguing over expenses with Ryanair

Last year in August, we experienced a flight cancellation with Ryanair due to a technical glitch with air traffic control during a trip to Germany. Our journey home was disrupted, leaving us in a frustrating and stressful situation.

The lack of support from Ryanair was disheartening. The airport staff informed us that they couldn’t provide food or accommodation vouchers due to not being direct employees of Ryanair. Instead, we were given a sheet with contact information and terms and conditions to navigate the situation on our own after hours of waiting in line.

Upon contacting Ryanair, we were informed that there were no available flights for at least five days, far exceeding the length of our three-day trip. We were advised to make our own arrangements to return home, ensuring to keep all receipts as all expenses would be reimbursed.

We saved all receipts including food purchases and a hotel stay, and managed to secure a flight from Germany to Greece and then to Dublin, the only viable option to get us home in a timely manner amidst the chaos. However, the airline is now disputing the cost of the flights we booked, deeming them unreasonable and refusing to cover them.

Despite ongoing conversations and negotiations, Ryanair has only agreed to pay half of the flight expenses, leaving us significantly out of pocket. Seeking further resolution, we turned to the Civil Aviation Authority to escalate our complaint. Unfortunately, our flight to Dublin from Germany, instead of a UK airport, is not covered by any regulatory bodies that we have approached, including AviationADR.

Amidst the frustration and financial setback, we are exploring potential avenues to escalate the issue before resorting to small claims court. Is there any other regulatory body or authority that we could turn to for assistance in resolving this matter?

## How AI Legalese Decoder can help with the situation

AI Legalese Decoder can assist in navigating the complex legal terminology and terms and conditions provided by airlines such as Ryanair. By inputting the relevant information and correspondence from Ryanair into the system, the AI can help break down the legal jargon and provide clarity on your rights and options for resolution. This tool can aid in crafting responses and formulating a strategic approach to escalating the issue with Ryanair or seeking recourse through alternative avenues. By leveraging AI technology, you can potentially strengthen your case and make informed decisions in pursuing a resolution before considering legal action.

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AI Legalese Decoder: Simplifying Complex Legal Jargon

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