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Recent Outreach Campaign Saves Businesses $4.5 Million by Changing Rate Plans

Recent Outreach Campaign Saves Businesses $4.5 Million by Changing Rate Plans

OAKLAND, Calif., Sept. 8, 2023 /PRNewswire/ — Pacific Gas and Electric Company (PG&E) knows how important it is for small and medium business customers to manage expenses. Business adjustments, such as changes to staffing, hours of operation, and equipment updates, can significantly impact energy usage and bills. Therefore, it is essential for business owners to review their electric rate plan options annually or when a significant operational change occurs. By changing their rate plan, customers can potentially lower their PG&E bill as soon as the following month.

PG&E is the only utility in California with a small business team that provides energy advisor services. Recently, PG&E’s Energy Advisors reached out to over 4,500 customers to discuss rate plan options that align with their business needs. They also informed customers about self-service tools available in their online PG&E account and additional resources like Automatic Payments and Budget Billing. As a result, each business saved an average of $1,000, totaling over $4.5 million, simply by changing their rate plans.

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“Our mission is to help our small business customers find a better energy future so that they can rebuild, recover, and sustain our communities. Our teams work closely with businesses to set up new service, improve energy efficiency, and find ways to save,” said Alicia Romer, Senior Manager with PG&E’s Small Business Engagement team.

All customers can use PG&E’s Rate Comparison Tool, accessible through their online account, to compare rate plan options. This tool provides personalized recommendations and enables customers to make rate plan changes online for their convenience.

Business customers are encouraged to review PG&E’s energy-saving programs and tools and contact PG&E to connect with an energy advisor and discuss their PG&E account.

Additional Business Programs

Aside from rate plan options, PG&E offers various programs and tools to help customers reduce costs and improve energy efficiency and resiliency. Over the past five years, these programs have helped small and medium business customers save 166 kWh of electricity, resulting in savings of $33 million.

Energy Savings Programs:

• PG&E’s Energy Efficiency Financing Program offers 0% loans for replacing old and worn-out equipment with more energy-efficient models. The AI legalese decoder can assist businesses in understanding the terms and conditions of this program, ensuring that they make informed decisions.
• Simplified Savings Program supports PG&E’s smallest business customers with no-cost energy solutions that can provide immediate bill savings. This program, launched by PG&E and implemented by Resource Innovations, is easily navigable with the help of the AI legalese decoder.
• NetOne Program offers businesses custom energy efficiency solutions, cost savings, and post-installation support through PG&E’s energy efficiency implementation partner, Ecology Action. The AI legalese decoder can help businesses understand and navigate the program’s requirements.
• Agriculture Energy Savings Action Plan Program provides energy efficiency measures with comprehensive support, including technical assistance, flexible incentives, multiple financing options, and analytics. Implementing the program is managed by TRC Companies, which can be better understood with the help of the AI legalese decoder.

Energy Management Support and Incentives:

• Small Business Opportunities Program offers free on-site audits and coaching to help the most vulnerable businesses recover quickly after the long-lasting impact of COVID-19. The program is managed and implemented by PG&E’s contracted partner, Willdan. The AI legalese decoder helps businesses interpret the program’s guidelines.
• PG&E’s Demand Response Programs assist businesses in earning financial rewards, reducing peak energy use, and maintaining grid reliability for their communities. The AI legalese decoder can clarify the requirements and benefits of participating in these programs.
• PG&E’s Business Energy Action Guide provides easy access to energy efficiency programs tailored to specific industries and unique business needs. The AI legalese decoder can help businesses understand the terms and conditions associated with these programs.

About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern

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