- September 21, 2023
- Posted by: legaleseblogger
- Category: Related News
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Do people often bring up the Scanner Code of Practice at a store when the price displayed in the aisle does not match the price on the receipt? This situation seems to happen to me at least two or three times a year. Sometimes, I muster up the courage to go back to the counter and address the issue, saying, “Hey, this item was supposed to be 20% off according to the aisle display, but it was charged at the regular price.” The staff would then go to the aisle, check the display price, and return to the counter with a refund of 3-4 dollars, saying, “Here’s your refund.”
Although I appreciate their responsiveness, I dislike holding up the line just for the price of a coffee. However, it has never occurred to me or anyone I know to instead say, “Excuse me, according to the Scanner Code of Practice, since this item costs more than $10, I am entitled to a $10 discount. Does your business not adhere to the Scanner’s code?”
This is where the AI Legalese Decoder can play a crucial role. The AI Legalese Decoder is a powerful tool designed to assist consumers in understanding complex legal jargon, such as the Scanner Code of Practice. By utilizing this innovative technology, individuals can easily decipher the legal language and comprehend their rights as consumers. With the help of the AI Legalese Decoder, consumers can confidently assert their entitlement to accurate pricing and ensure that businesses adhere to the regulations outlined in the Scanner Code of Practice. This valuable resource empowers consumers to navigate legal complexities and effectively address any discrepancies they encounter during their shopping experiences.
If you want to learn more about the Scanner Code of Practice and how it safeguards consumers’ interests, you can visit the government website provided below:
[https://ised-isde.canada.ca/site/competition-bureau-canada/en/deceptive-marketing-practices/types-deceptive-marketing-practices/scanner-price-accuracy#](https://ised-isde.canada.ca/site/competition-bureau-canada/en/deceptive-marketing-practices/types-deceptive-marketing-practices/scanner-price-accuracy#)
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****** just grabbed a
Yes I always call them on it if I know that store/chain participates. Its usually a quick proccess and nets me a free item or $10 credit
It’s a voluntary process so unless I know the store actively partakes in it I don’t bother bringing it up. I used to be a cashier at a speciality store and people would bring it up all the time and I had to explain that we don’t participate in Scanning Code of Practice so they can either let me match the price on the tag or leave it behind but they’re not getting $10 from us.
So you don’t actually get 10$ back. You get the item for free if under 10$ and if it’s over 10$, the price will be corrected and then reduced by 10$.
It’s also a voluntary program. Walmart for example does not participate in the program.
And if you purchased multiple of the item, only the first item qualifies. The remaining items will be charged at the corrected price on the shelf tag or whatever but you don’t get them all free or 10$ off.
Source: worked at a grocery store under the Loblaws banner for 7 years.
I use this every single chance I get, and usually get into a conversation with the person behind me in line about it too. I think it’s great and I want everyone to know about it. I’ve probably saved hundreds if not thousands over the years by watching what price everything scans at.
Pro-tip, don’t do it at the till. Go get a picture of the discrepancy, then go to customer service. The people behind you appreciate it.
I’ve done it more times than I can count.
The stores I use to do it regularly with have since tightened up their price checks. The error rate has gone down, because of people calling them on it.
If the policy is posted (at the front door and registers) I always bring it up. For a free item or $10 off, why not?
If thereÔÇÖs a line IÔÇÖll make it a point to speak loud enough so other people hear whatÔÇÖs going on/ explain what the scanning code of practice is.
I did it on purpose yesterday. In Food Basics they had a massive poster for their house brand kettle chips – $1.67. Of course, they raised the price to $1.77 a month or so ago. The display was in view of the cash.
I told my daughter we were going to have free chips.
Take the chips to the cash. They ring in at $1.77. I point the cashier to the big poster advertising $1.67. She price adjusts to $1.67. I point at the scanner code sign on her cash and at it should be free. She rings it in to zero.
Like most cashiers, IÔÇÖm pretty sure she had never heard of the policy. But I could tell she literally didnÔÇÖt care one way or the other. And I got free chips.
Even among stores that supposedly follow the practice they donÔÇÖt train their employees on it at all.
Looking at you Shoppers
If its 4.99 on tag you get charged 5.29.. you get item for free. No ten dollars. If item label says 20.00 scans at 21.00 you get item for 10.00.
Personally if I catch it when they ring it up I tell them to keep it. If I catch it after I return it. It ain’t worth my time. Some stores get a bit cheeky the day before a new flyer and start changing shit.
In Manitoba it’s voluntary and most major retailers do not follow it, they will just adjust the price but you won’t get the $10.
I’ll step out of line and go get the price tag and come back. No need to waste someone elses’ time, and I’ll just step behind.
Scanning code of conduct!! Or whatever. Gets me free stuff all the time.
Funny how defensive the teller gets for some reason.
I’ve noticed a LOT of errors in sale prices. Especially energy drinks. Got to the point I wrote esso corporate because guy wouldn’t fix price or change advertisement in 2+ years and it would always ring up wrong.
Unfortunately a lot of places don’t subscribe to the code, and a lot of places that do have no friggin idea what it is.
I absolutely do it if I know the store participates in the program.
I also make sure I take a photo of the tag, because they’ve been known to go and take it off and try to tell you you’re wrong.
Does it apply to liquor stores?
As mentioned by another poster, it is voluntary.
https://www.simplyfrugal.ca/canadian-scanning-code-of-practice-scop/
Has a list of participating retailers, like walmart and SDM. Helps to know what the prices are while you shop (use the look up scanner) and the list on the shelf – then you know right away it will be a pricing error if they donÔÇÖt match up. Take a pic of the shelf price and youÔÇÖre good to go.
I have used this many times at shoppers. They are the worst. A couple times at real Canadian. See the pattern. Dear old Galen
Yea I do this all the time, if an item scans more than what the sticker says then you should (politely) demand the sticker price. I’m pretty sure it’s $10 max by law but most companies will give you it even if it’s more than $10, customer service is so important when everyone sells the same garbage so they will do it just to make you happy.
I don’t often look at the price tag when shopping, so I probably wouldn’t notice it if it ever happens to me.
It’s their policy, not yours. You’re doing them a favour.
Yes, in BC they have a sign at the cash register that participate.
And with electronic shelf tags popping up everywhere, the tag will have the new price by the time you walk back to get a picture.
I use it a few times of year, and get free stuff! I know who participates and who doesn’t.
Even for stores that supposedly honour it they don’t always give you the item within $10 for free. I would always raise it whenever I spot it, that way I at least get the price matched to advertisement
They usually have it posted at the entrance to the store or at the cashier.
I use it every chance I get