- May 3, 2024
- Posted by: legaleseblogger
- Category: Related News
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**Trouble with VA PCP Appointment for CPAP Replacement**
I recently had my first appointment with my VA PCP on February 6th, 2024, to establish care. During the appointment, I mentioned that I was having issues with my CPAP machine that I was issued while in service and requested a new one. I am rated for the CPAP, and I brought all my documentation from my sleep doctor to support my request.
The VA PCP uploaded the documentation and informed me that they would call to schedule an appointment for a replacement CPAP. However, on February 28th, I missed their call as the number appeared as “Scam Likely,” so I ignored it. Upon returning home, I found a letter with a phone number and extension to call.
Since around March 11th, I have called six times and left four voicemails, but I have not received a response. I also tried calling the 1800 number provided, which directed me to the local VA hospital. At the hospital, I was given two different numbers to call, one of which was for Neurology, and the other just rang and eventually hung up without anyone answering.
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In this frustrating situation, AI Legalese Decoder can help by quickly analyzing the legal jargon in VA policies and procedures related to CPAP replacement and appointment scheduling. By using AI technology, the Decoder can interpret complex legal language and provide you with clear, actionable insights on how to effectively navigate the VA system to address your CPAP motor error and sleep issues. With the Decoder’s assistance, you can better understand your rights and entitlements as a veteran and advocate for timely and appropriate healthcare services. Let AI Legalese Decoder be your ally in resolving this critical healthcare issue with the VA.
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I would recommend sending them a secure message via the app or website as this will get logged into your blue button report and they are required to respond to those messages
My sleep clinic has walk in hours every morning – if you can’t secure message, try this !
Your sleep consult has most likely been cancelled. Your provider will need to place a new order. Contact your pact team.
Log into myhealthevet and use the secure messaging feature to contact your PCP team (it’s usually in the drop down listed with a color name like blue team). Be polite and detailed because these messages create a paper trail, they show up as notes in your medical record.
Explain in detail what you just listed here including the days and times you called, the numbers, and if you recall, who you spoke to in person.
A paper trail is easier to pursue and reference. If you don’t get a resolution the patient advocate can be contacted via the same drop down menu in secure messaging.
My cpap quit working Sunday morning. On Monday I called my local VA ( Overton Brooks). They just asked me to bring it in on Tuesday to check it out. I left there with a new cpap. I would think that your records would be enough for you to be able to do that. How do you get new masks, and replacement parts for your cpap?
I always recommend going through your senators office (they have social workers specifically for vets). It solves the issue faster, and it let’s them know that their VA clinics are failing in certain areas.
I have same issues. My PCP doesn’t help. I asked several time for endocrinologist. I was tested above 9 for TSH and was keep asking then referred me.
I asked for help to do with my FMLA leave and just denied it. M
At my local VA hospital, I just show up at the CPAP clinic with my CPAP. I have done this twice. The nurse or technician takes care of my needs and I do not have to see the specialist. There must be something weird about that department. My primary care doctor gave me the suggestion to show up, but she said “don’t tell them I sent you.”