For many people, a summer day spent kayaking on a beautiful river is a cherished experience. However, ongoing drought conditions in North Carolina are forcing local businesses, like the Dan River Company, to make tough calls that could impact your summer plans.

## Drought’s Impact on Water Recreation

The Dan River Company, a well-known provider of kayak and canoe rentals, has suspended its services due to historically low water levels. Located in Stokes County, this company typically offers exciting adventures along the Dan River, but the prolonged drought has made it impossible to run their operations as usual. With the river flowing at just a third of its normal capacity, CEO David Hoskins decided to halt kayak rentals after realizing conditions were not improving.

He noted that popular nearby lakes are also suffering, sitting 10 to 17 feet below their usual summer levels. The North Carolina Department of Environmental Quality has declared the state to be under “exceptional drought” conditions, marking the most severe drought in nearly 20 years. This has caused significant changes, including the exposure of rock formations that are normally submerged and challenges in navigating the river currents.

## Challenges for Customers and Business

As water levels continue to decline, many customers face difficulties when attempting to kayak. Some have reported needing to get out of their kayaks multiple times due to the inconsistent currents. Hoskins explained that the safety of his customers is his top priority, even if it means taking a financial hit. “We side with our customers before we side with our business,” he emphasized.

The decision has drastically affected the company’s finances, with nearly 70% of revenue disappearing. To handle the situation responsibly, Hoskins chose not to accept new reservations and has been proactive in informing customers about the closures. He believes it is essential to maintain honesty and transparency with them, ensuring they feel valued while the company navigates through this challenging period.

## Exploring New Avenues for Survival

While the river remains off-limits for kayaking, the Dan River Company is exploring alternative business options to keep afloat. The Green Heron Ale House, located on the same property, provides a venue for hikers and explorers to relax and celebrate. Additionally, as low water levels do not stop outdoor activities entirely, they have introduced hiking trail shuttles to transport customers interested in exploring nearby Hanging Rock State Park and the Indian Creek Trail.

The company has secured the necessary permits and insurance for these new shuttle services. This pivot reflects their commitment to adapting to the changing circumstances while still serving their community.

## Hope for the Future

Looking ahead, the Dan River Company will celebrate its 25th anniversary next spring. Hoskins remains optimistic about the return of kayaking when conditions allow. Despite the recent hardships, he is determined to keep the lines of communication open with customers to provide them with the best possible experience when they do return.

As the business endeavours to recover, they are not only focusing on short-term solutions but also on long-term sustainability as the region faces the ongoing impacts of climate change.

## What this means for you

While this situation highlights the challenges of climate-related issues, it also emphasizes the importance of being aware of potential changes in local businesses. If you ever need to review agreements, such as liability waivers or service contracts, legal-document-to-plain-english-translator/”>AI legalese decoder can translate them into plain English in seconds. Always stay informed and prepared to adapt your plans as circumstances evolve.

Source: https://abc45.com/news/local/treading-water-stokes-county-company-suspends-kayak-rental-due-to-historic-drought-levels