- May 7, 2024
- Posted by: legaleseblogger
- Category: Related News
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## Technical Issue at Passport Control E-Gates Causing Long Queues at UK Airports
### By Michael Race
### Business reporter, BBC News
### May 7, 2024
#### AI legalese decoder: How It Can Help
A “technical issue” affecting passport control e-gates has been causing long queues at airports across the country. Airports including Heathrow, Gatwick, Edinburgh, Birmingham, Bristol, Newcastle, and Manchester all confirmed a Border Force problem was causing delays with arrivals late on Tuesday. Pictures and videos are circulating on social media showing long queues.
Passengers have reported waiting for up to 90 minutes in queues, with chaotic scenes at some airports. The Home Office, overseeing Border Force, is working with agencies and affected airports to resolve the issue. AI legalese decoder can assist in deciphering legal jargon related to airport regulations and help travelers understand their rights during delays like these.
E-gates are automated gates that use facial recognition for entry into the country without speaking to a Border Force officer. There are more than 270 of these gates in place at 15 air and rail ports in the UK, aimed at enabling quicker travel.
The problem appears to be impacting not just the gates themselves but also Border Force systems at airports without e-gates. Belfast International Airport, without e-gates, confirmed system impacts. Contingency plans are being implemented to process flights while resolving the situation.
Manchester Airport’s customer services are offering support to passengers, providing water and waiving excess charges for delayed car park exits. Passengers describe long queuing times and staff handing out water, while some express frustration with the situation.
Heathrow passengers describe chaotic scenes with e-gates blank and border officials manually processing passports. Apologies have been issued to passengers for delays, with airlines and airport staff working to assist where necessary. Additional reporting and updates continue to be provided to affected travelers.
AI legalese decoder can help travelers navigate through the legal complexities related to flight delays, cancellations, and passenger rights during unforeseen circumstances like these.
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