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## Situation Overview
In December of 2023, I ordered a gift off eBay from Japan for my 12-year-old niece. Recently, my sister-in-law received a letter stating that we owe $18 for duty/tax on the gift. Due to an unforeseen back injury, I had to prioritize my health and forgot about the outstanding FedEx bill. The $18 has now been sent to collections under my niece’s name.

## How AI Legalese Decoder Can Help
Using AI Legalese Decoder can assist in understanding the legal implications of this situation. By inputting the relevant documents and correspondence into the decoder, it can provide insights on potential actions to take to resolve the issue. Additionally, it can offer guidance on how to communicate with the collection agency or FedEx to ensure the matter is resolved without impacting your record.

## Next Steps
Although I am willing to pay off the amount owed, I am unsure of the best course of action. Should I contact the collection agency or FedEx directly? How can I prevent this from affecting my record, considering I already paid for the gift? It is surprising that FedEx escalated to collections so quickly, and I seek guidance on the most effective approach to resolve this issue swiftly and effectively.

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21 Comments

  • kagato87

    “FedEx sends 12 year old to collections” seems like the kind of headline to draw eyeballs…

  • aselwyn1

    Stupid thing about that bill is it’s probably $3 in actual tax and $15 in FedEx fees.

  • emilio911

    contracts with minors are usually void.. just sayin

  • Miss_holly

    This happened to my kids as well, after a well-meaning but clueless relative sent them a gift from the US. I called and reamed FedEx out about sending three and six year old children to collections and that was the last we heard about it.

  • Emotional_Square_403

    They automatically charge duty and tax on behalf of customs. I’ve challenged them before saying that I want to a see customs B3 or B15 receipt showing that they actually paid customs on my behalf and then I will reimburse them. Otherwise it’s an illegal invoice asking for money that was never agreed to be paid. Charge me at delivery and give me the opportunity to refuse the item or they eat the costs. I took it all the way to one of their managers and they said “we’ll wave it this time sir.” Now I only order if they use USPS/Canada Post.

  • JohnStern42

    Hehe, contact the media, sending an $18 bill for a 12 year old to collections sounds like wonderful click bait

  • fearwanheda92

    Can’t legally send a minor to collections. Contact consumer rights in your province.

  • jmax1975

    I’ve also got the same notice for my 12 year old daughter. She got an offer for a free gift from a dance gear company she has ordered from before and agreed to it. At least half a year later I’ve received a customs bill from FedEx for $20ish dollars. I’ve just been ignoring it but it’s been bothering me a bit to be honest. I don’t want them to come after her in six years or anything, but at the same time I’m pissed off and don’t want to pay!

  • dimo0991

    They pulled this on me. I ignored it. Went to collections. Sent them a letter asking for proof of debt and it went away.

    Just charge your processing fee with shipping FedEx. It ain’t hard, everyone else does it. 

  • drewc99

    She has not been “sent to collections”. She’s simply been mailed a letter from an arbitrary agency requesting arbitrary payment. Nobody’s credit can be affected (not that a child can have one), and the letter can be safely ignored.

  • ekateriv

    I’ve ignored a fee like this before, and honestly they just do nothing about it. They threaten and then do nothing! My credit is above 780 so I’m pretty sure at least in my case it didn’t affect anything.

  • SubstantialCount8156

    If it’s gone to collections then reach out to them to pay.

  • Fvckboiiii

    I don’t have advice, I was however sent to collections by PayPal when I was around that age as well. It was for under $20 as well.

  • break_thru

    Same thing happened to our daughter, we just ignored it. The letters eventually stopped

  • irondioxin

    I ordered a package that was 60$ by the time I paid there fees to ship to canada it was 140$ in just fees never again

  • SuperNovaScotian

    I got a similar bill for $42 but it has my address written incorrectly and no name. Can this even be sent to collections without a name to send it to?

  • Smokiiz

    In a few years we’ll have your niece on this sub, “my credit is screwed due to $18 collection when I was 12. What do I do?”

  • dirtdevil70

    This screams “scam”. Anytime Ive had duty/taxes duevon a package I had to pay thd fees before they would release the package. Call fedex direct, look up the number online, dont use the number “they” gave you in the letter…

  • okron1k

    Not sure why your sister in law didn’t just pay it, let you know, and you could have paid her back.

  • Teagana999

    Is FedEx incompetent with this lately? I got a bill from them for $60 in customs/etc on a $100 purchase last month.

  • PrudentLanguage

    I have a hard time believing an 18 dollar bill went to collections.