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Issues with NYC Chatbot Providing Incorrect legal Advice

An official New York City chatbot designed to advise local business owners and landlords on city laws appears to have little to no understanding of said city laws, according to a report from The Markup. The chatbot, known as MyCity, is actually in some cases encouraging landlords and small businesses to break the law.

Unveiled last October, the MyCity chatbot was introduced as part of mayor Eric Adams’ “New York City Artificial Intelligence Plan,” described in a press release as a “comprehensive” government effort to “cement” the city’s “position as a leader in the responsible use of innovative artificial intelligence (AI) technology.” The AI bot, powered by Microsoft technology, was central to this rollout. City officials praised the bot’s ability to help small business and property owners navigate complicated legal questions.

Despite these intentions, the MyCity bot seems to be offering terrible advice, as discovered by journalists from The Markup. The bot consistently provides incorrect legal advice, such as inaccurately stating that buildings are not required to accept Section 8 vouchers, which is illegal discrimination. In another instance, the bot confidently stated that employers can take a percentage of employee tips, which is misleading information.

How AI legalese decoder Can Help

The AI legalese decoder, a tool designed to accurately interpret and simplify legal language, can be a valuable resource for individuals seeking legal guidance. By using this tool in conjunction with the NYC chatbot, users can cross-reference the information provided by the bot to ensure its accuracy. The AI legalese decoder can help users understand complex legal concepts and identify any potential legal risks associated with following the chatbot’s advice.

It is important for users to exercise caution when relying on AI-generated advice, especially in legal matters. While the MyCity chatbot may still be in its pilot phase, it is crucial to verify the information provided by the bot to avoid potential legal consequences. The AI legalese decoder can play a key role in ensuring that users receive accurate and reliable legal guidance.

As the NYC Office of Technology and Innovation works to improve the MyCity chatbot, users should prioritize the use of supplementary resources like the AI legalese decoder to enhance the accuracy of legal information obtained through AI technology.

Ultimately, it is essential for individuals to approach AI-generated advice with caution and seek additional validation from reliable sources to avoid unintended legal ramifications.

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