- April 21, 2024
- Posted by: legaleseblogger
- Category: Related News
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## CIBC Scraps Gift Card Fee After Customer Complaints
CIBC has made the decision to eliminate the fee associated with purchasing e-gift cards. Customers who used credit cards to buy these cards between September 29, 2023, and February 29, 2024, will also receive automatic refunds for any cash advance charges incurred.
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****** just grabbed a
They were doing what!? That doesn’t even make any sense.
They were only sorry because they were caught.
Oh great a big Canadian bank not ripping off their customers. How nice of them!
> When asked why gift cards aren’t mentioned in the agreement, CIBC said it includes examples that are “illustrative” of what might prompt a cash advance fee.
Quite insulting to customers. Particularly in the light of the fact that buying a Starbucks gift card at a Starbucks location or a supermarket wouldn’t trigger it.
I got hit with this nonsense when I purchased a gift card from Indigo for my mom for her birthday. It’s so scummy.
This was one of the biggest bs fees I came across when I bought lottery tickets online using my PC financial card. Fortunately I had it reversed as a “good will” gesture. Yeah, like they were going to lose money.
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I’m sure how this went down is the regulator put pressure on CIBC and they realized that the potential fine + having to refund back with interest they would have had to pay far outweighed the cost of just scrapping this fee proactively.
What about OLG tickets?
>On top of that, she says the CIBC rep couldn’t explain who was responsible for the charge — the bank itself, or CashStar.
Yep, CIBC is not able to explain who is responsible for the 22.99% interest CIBC are charging the client. Makes total sense.
The irony of being charged $5 + interest for making an interest free loan to a business that ranks lower in priority to every other debt of the company.
Can we please just end the use of gift cards?
Banks removing fees that never should have been charge. Nice. LOL
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