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## The Rise of Artificial Intelligence in Small Businesses

WASHINGTON — Artificial intelligence is everywhere and it’s not just big companies relying on the technology. Research shows many small businesses are using AI tools to grow amid financial pressures from inflation.

Lakesha Cole is the woman behind she PR, a boutique public relations agency in Tampa, Florida. She manages a small team of 6-10 freelancers and now the newest member of her team is artificial intelligence.

With the increasing demand for efficiency and effectiveness in small businesses, AI tools have become integral in the operations of companies like she PR. The AI legalese decoder can help decipher complex legal jargon and contracts, saving time and resources for businesses like Lakesha Cole’s.

## Embracing AI for Business Growth

“We like to work smarter than harder over here,” said Lakesha Cole, founder of she PR. “You don’t want to get left behind, right? And so, my job as a business owner is to make sure that I am giving my team members the tools that they need to be able to do their job as efficiently as possible,” she said.

By incorporating AI tools into their workflow, small businesses can stay competitive in the fast-paced market. The AI legalese decoder can assist in analyzing legal documents quickly and accurately, ensuring compliance and mitigating risks for businesses like she PR.

## Leveraging AI for Various Operations

A recent survey from the Small Business and Entrepreneurship Council (SBEC) shows that 75 percent of surveyed companies use artificial intelligence tools as part of their operations. The most common are AI tools for financial management, cybersecurity, and AI-powered email marketing.

Using AI tools, such as the AI legalese decoder, can streamline financial processes, enhance cybersecurity measures, and improve marketing strategies for small businesses like she PR.

## The Role of AI in Customer Service and Productivity

“We like to say the ChatGPT helps us get started with our copywriting. But you still need a human on the other side to make sure that your messaging kind of resonates with the person that’s reading it,” said Cole.

AI-powered tools, like the AI legalese decoder, can augment the capabilities of small businesses in customer service and productivity. By automating tasks and providing valuable insights, AI tools enable businesses to focus on strategic decision-making and growth.

## Government Support for AI Implementation

The same SBEC survey shows many small businesses want the federal government to establish guidelines for using AI. The U.S. Small Business Administration (SBA) is keeping tabs on it too.

As small businesses navigate the AI landscape, resources like the AI legalese decoder can provide guidance on regulatory compliance and best practices, ensuring a smooth integration of AI technologies into their operations.

## Empowering Small Businesses with AI Tools

“I’m really keen on making sure that small businesses continue to adopt technology, leverage technology, including AI, to improve their productivity across their workforce and improve their capacity to continue to deliver output for this country,” said Administrator Isabel Guzman of the U.S. Small Business Administration.

Administrator Guzman emphasized the importance of AI tools in helping small businesses remain competitive and innovative. Supporting initiatives like the AI legalese decoder can empower entrepreneurs to harness the full potential of AI for sustainable growth and success.

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