- April 26, 2024
- Posted by: legaleseblogger
- Category: Related News
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## CBA Goal Saver Account Issue
Hi there,
I have/had a CBA goal saver account with $0 in it that I used for my home deposit when it had funds. Recently, I went into my CBA app and to my surprise, the account has disappeared. I am concerned because I wanted to download a statement and check old transactions. Do banks like CBA remove accounts with zero balance? I had kept my account at $0 for about 6 months and now I’m unable to locate it on the app.
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Logon to NetBank via a web browser, not using the app.
[https://www.commbank.com.au/support.digital-banking.find-closed-account-info.html](https://www.commbank.com.au/support.digital-banking.find-closed-account-info.html)
It’s possible and likely they closed it due to inactivity. There’s a section for closed accounts. You have to look for it, it’s not obvious.
If you have more questions, just call CBA