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Wagering Operator Removes Bonus and Self-Excludes Account Without Notice

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8 Comments

  • Weary_Patience_7778

    Errr ISPs use CGNAT nowadays. If your ISP does there could be hundreds or even thousands of customers using the same IP address.

  • ellhard

    There’s nothing you can do. Check the terms and conditions.

    They can cancel your account at any time for any reason they deem fit (provided it’s not discriminatory).

    It’s not a right to use their services. Like any business, they can refuse service and close your account at any time they wish.

  • Henderossa23

    Let me guess, sportsbet?

  • ZAHale1

    YouÔÇÖre kind of screwed here because the operator can basically do whatever they want, whenever they want, for whatever little reason they want. If they accuse you of cheating the system, you cheated the system, even if you can prove you didnÔÇÖt. My advice as you move forward is to cash out whatever bonuses and winnings you get immediately before placing your next wager. That way, if they pull shady shit like this, youÔÇÖre not losing everything in that account in the process.

  • 22Monkey67

    Look on their website for who their regulator is and make a complaint. If itÔÇÖs the Northern Territory Racing Commission youÔÇÖll be waiting around 2 years for action.

    There are some shitty operators who are full of shit but the rest of the operators are less full of shit. Check the terms and conditions, they can close your account at anytime.

  • SomeoneInQld

    Did you have a mate over who was on your WiFi that placed a bet ? As he would have a seperate account from you – and be from the same IP address.

    ETA – OR did you do a transaction from a mates place on his Wifi ? (as that would have the same effect.

    Do you have a neighbours Wifi password ?

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  • HarrarLongberry

    Home IP addresses are usually sat behind “Carrier-grade NAT”
    https://en.m.wikipedia.org/wiki/Carrier-grade_NAT

    The IP address seen by external websites is shared by many customers. It’s completely useless for distinguishing individuals on its own.