- April 13, 2024
- Posted by: legaleseblogger
- Category: Related News
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## Situation Description
Hi lovely people,
My car was unexpectedly towed last week from a private apartment complex car park. I unknowingly parked in the wrong spot, leading to the car park owner taking action to remove my vehicle.
The towing company’s handling of the situation resulted in damage to my car. While removing it from the car park, they scratched the back driver’s side door against a concrete pillar next to where the car was parked. Upon informing the towing company about the damage, they disputed my claim, insisting that the scratch was pre-existing. However, the nature of the scratch, being chalky and fresh from concrete, contradicts their assertion. They mentioned taking photos of the car before touching it, but only one close-up photo shows the damage without capturing the car’s entire placement prior to the towing.
Unfortunately, I have yet to receive a response from the towing company despite reaching out via email.
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****** just grabbed a
Your insurance company can probably handle this for you. If you’re unlucky enough to not have insurance.
1. Get quotes for repair.
2. Issue letter of demand for payment with 14 – 30 days notice.
3. If notice expired move to small claims court to get your money.
Save the photos to your phone (not screen shot) but actually save
From you photo album you can swipe upwards on the photo and see all the metadata of the photo, such as time, what direction the camera was facing
Might clue you into when the photo was taken compared to the other photos
This is for iPhones, I assume similar with android
Go check the pole as well, there’s probably paint on it
Hand the problem to YOUR insurance company. Let them deal with it.
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Harder to get payment from Tow truck driver than a trucky.
I take it you don’t have insurance. If i was the towie i would say in court i used all care not sure i caused it. But if the car wasn’t parked there it wouldn’t have happened. You might have to stump up for this one as its hard to prove & be more careful where you park next time.
Prove that the driver caused the damage. Working in this industry (In Victoria) of towing in general. We always get customers trying to pin damage on us that we haven’t caused and we always take pics as a minimum for situations just like this.
Unfortunately your gunna hit a brick wall as it will end up in a he said she said scenario. Hopefully you have insurance, better off too save time and effort to just lodge a claim thru your own insurance policy and pay your excess and get it fixed.
As the money and effort you will want to throw at it on principle won’t be less than paying your excess and will also chew up a whole heap of your time if you let it.
Good luck with it all.