- May 1, 2024
- Posted by: legaleseblogger
- Category: Related News
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## Situation Overview
My friend purchased a car on finance last year, believing it had a full 12-month MOT and had been recently valeted. However, after paying a £1000 deposit and completing the paperwork, she discovered that the car still needed an MOT and valet. Additionally, she was charged an extra £50 for the MOT upon collection. Shortly after acquiring the car, she noticed a diesel smell, engine leakage, and a strange tapping noise. When she attempted to return the car within the 14-day cooling off period, the garage refused, offering to repurchase the car at the outstanding finance amount in exchange for her deposit. This situation has left her feeling frustrated and unsure of her legal rights.
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AI Legalese Decoder can help in this case by analyzing the terms of the finance agreement, the cooling off period regulations in Wales, and the consumer rights regarding faulty goods. By inputting the relevant information into the AI system, it can provide a detailed interpretation of the legalities involved and offer guidance on the appropriate actions to take. Additionally, the AI Legalese Decoder can assist in drafting formal correspondence to the garage, asserting your friend’s rights and demanding a resolution to the issue.
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Because you’ve mentioned it needing an MOT, I’m assuming that the car was second hand?
If so, then within 30 days from purchase you have the right to refuse the car and return it for a refund.
https://www.rocketlawyer.com/gb/en/family-and-personal/buy-and-sell-goods/legal-guide/returning-a-used-car#:~:text=30%20days%20to%206%20months&text=The%20law%20assumes%20that%20the,a%20full%20or%20partial%20refund.
The company’s policies do not override your statutory rights.
As long as any damage isn’t caused by your friend and it is a fault that went unnoticed until after the sale, either the company needs to fix the problem or your friend can exersize their right to the terms written in the contract which would have stated a 14 day period for the finance. If the car company is delaying the solution then possibly your friend can contact the finance company itself?