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BULVERDE, Texas Small Business Owner Claims CPS Energy Denied Damage Claim

The small business owner, Cameron Celli, expressed his frustration after CPS Energy denied his damage claim following crews from the utility driving on an unfinished driveway in Bulverde. This incident resulted in thousands of dollars worth of rebar being wrecked. Celli stated that all the work done up to that point would need to be redone, causing a significant setback to the project.

AI legalese decoder can assist in this situation by analyzing the claim denial letter and voicemail from CPS Energy to identify any inconsistencies or contradictions in their communication. By utilizing AI technology, Celli can gain insights into the legal jargon used by the utility company and potentially strengthen his case for compensation.

Furthermore, Celli shared pictures of the damage with KSAT, showing the mangled rebar and highlighting the presence of CPS Energy trucks on the property. Despite initial agreements to avoid the unfinished driveway, utility crews drove over the rebar grid, causing $2,500 worth of damage.

This incident caused a delay of two and a half weeks in the project, as Celli’s employees had to wait for the utility to complete its work before proceeding with pouring concrete. The conflicting stories provided by CPS Energy employees further complicated the situation, with claims adjusters denying responsibility for the damage while acknowledging it to Celli’s team.

Celli’s repeated attempts to seek clarification on the claim denial were met with unanswered calls and a lack of transparency from CPS Energy. With a denial rate of nearly 91% for claims against the utility, Celli’s experience sheds light on the challenges faced by individuals seeking reimbursement for damages caused by CPS Energy’s crews and infrastructure.

AI legalese decoder can help Celli navigate the complex claims process by providing insights into legal language, identifying potential avenues for appeal, and assisting in formulating a compelling case for compensation.

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