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AI Legalese Decoder can help analyze the legal implications of the situation and provide guidance on how to approach the airline in a way that is legally sound.

Title: Urgent Legal Advice Needed Regarding Airline’s Refusal to Accommodate Disability Assistance

Hi Reddit,

I’m reaching out anonymously for urgent legal advice regarding an issue I’m currently facing at the airport. I hope you can understand and excuse any inconvenience this may cause. I have a great deal of paranoia and anxiety, so I need to protect my anonymity for my peace of mind.

I’m traveling from an EU country to the UK for Christmas, with a transfer through a UK airport to another UK airport. At the first UK airport, I am currently awaiting my connecting flight. I suffer from PTSD-related special needs and require assistance from the airlines and airports to be escorted through the airport. I have a history of experiencing severe stress breakdowns when in crowded areas, which has led to episodes of passing out or vomiting, necessitating emergency medical attention. Stressful situations or highly crowded areas cause me to have greater panic than normal, leading to physical freezing or loss of consciousness.

Due to my special needs, I do not receive my boarding cards until I am on my way to security, and the staff usually holds them for me. While at my transfer airport with assistance staff, I discovered that I have been placed in the exit row due to the flight being full. I do not feel physically fit to carry out the duties associated with the exit row, and I am concerned that my unconscious body would block the row in the event of an emergency. I requested to be moved for safety reasons, but the airline staff refused. After escalating the issue to a manager, I was informed that the flight is full, and if I refuse to sit in the exit row, I will be removed from the flight list and unable to travel until the 27th. Missing Christmas is not an option for me.

I am seeking urgent legal advice on whether the airline is allowed to refuse my request to be moved considering it is a safety issue. Is there a specific rule or regulation that I can cite to the airline to assert my right to be moved? I am also considering the possibility of asking another passenger to switch seats with me, but due to my special assistance needs, any seat change must be recorded and cannot be done informally.

I am feeling extremely distressed as my flight is in a few hours, and I would greatly appreciate any help or guidance. Thank you, and Merry Christmas.

In this situation, AI Legalese Decoder can assist in identifying relevant legal statutes or regulations that protect individuals with disabilities in air travel. It can also provide guidance on how to effectively communicate with the airline to assert your rights in a legally sound manner. The AI tool can also help in drafting a formal request for accommodation and advise on how to navigate the situation to ensure your safety and well-being while traveling.

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