- April 24, 2024
- Posted by: legaleseblogger
- Category: Related News
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# Situation as a tenant and difficulty accessing CCTV footage in NSW
I am currently facing a challenging situation as a tenant in NSW where I am encountering obstacles in retrieving CCTV footage after my property was stolen within the building. The interaction with the building management has been less than satisfactory, leaving me unsure of my legal standing in this particular case.
## Details of the incident
The valuable bike that I owned was stolen from the parking garage of our building, an area supposedly monitored by CCTV cameras.
Following the theft, I promptly reported the incident to the police and reached out to the building manager to request access to the CCTV footage.
The response from the building manager was unexpected – claiming that the CCTV system only retains footage for a mere 10 days. This contradicts a previous instance where the manager stated that footage could be retained for up to 32 days, such as when a parcel of mine was stolen.
## AI Legalese Decoder assistance
The AI Legalese Decoder can significantly help in this situation by deciphering the legal jargon and guiding me on my rights as a tenant in NSW. It can provide clarity on the legal measures that can be pursued to obtain the CCTV footage or ensure a thorough investigation. Additionally, the tool can assist in understanding the specific laws or tenant rights in NSW to strengthen my request to the building manager and support my case.
During the previous incident of the stolen parcel, the building manager consistently delayed responses to my inquiries about the CCTV footage, making the situation more challenging while I was abroad visiting family. Despite repeated attempts to communicate, the manager was uncooperative and evasive.
## Questions and legal considerations
As a tenant, I am left wondering about my legal entitlement to access or request CCTV footage from the building management, especially in circumstances involving theft of my property.
Given the building manager’s uncooperative behavior, I am exploring the legal avenues that can be pursued to ensure access to the footage or guarantee a proper investigation.
It is essential to consider any specific laws or tenant rights in NSW that might bolster my request to the building manager or support my case.
Furthermore, I am contemplating involving the police in the request for CCTV footage, given that I have already reported the theft.
The incidents of theft have left me feeling vulnerable and frustrated, particularly due to the apparent disinterest of the building management in addressing security concerns. Any legal advice, insights, or shared experiences would be greatly appreciated in navigating this situation.
Thank you for your assistance. I will try to respond to any comments promptly during work hours.
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****** just grabbed a
If only there was a collection of people whose job it was to assist ordinary citizens with crimes committed against them…
What did the police say they were going to do when you made the report?
It may be different for domestic circumstances, but in my experience when it comes to businesses, normally they don’t hand out cctv footage to individuals.
The police will request it from the business as part of their investigation.
This happened to me with an uncooperative building manager. So I went above him and wrote to his boss; and the company/ strata employing him and cc d my agent in as I was renting and provided copies of police reports and all correspondence. Based on that; I got the results I wanted. Some building managers think they are god. Push back on these fuckers.
Write to the Strata Company. Ask them to cover/make an insurance due to the ineffectiveness of the building manager to save the CCTV. The BM has essentially hindered an investigation.
Is it possible the BM is involved with the thefts?
My money’s on the building manager taking the bike.. so suss!
Strata may also be constrained by privacy laws. They may not be able to give you a copy, but perhaps law enforcement could obtain it.
More often than not they have no idea about this stuff and they do what they want.
As a tenant? Probably not.
It’s quite possible the CCTV system simply doesn’t work or is not recording at all. There are also likely Privacy laws regarding the footage if it does exist especially if it’s a seacure building and the area covered isn’t accessible to the general public or appropriate signage and warnings are visible.
You’ll likely need a court order to compel them to provide the footage.
You can ask and they can ignore (path of least resistance). Did you provide them with storage media when you requested the footage or offer to pay any administrative fees, or just assumed they would provide labour and storage for free? Did you expect them to stop doing their other duties to wade through hours of footage, or to take the risk if providing footage and potentially breaking privacy laws?
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In my experience, many buildings will only hand over cctv to the police. Also, cctv recording time can vary. Most systems record only movement not continuously as to save on hard drive space. Due to being only on movement the recording time(days) can vary. Generally they design around 30 days minimum.
secure underground parking not actually secure at all.
cctv cameras in a building but never actually viewed or reviewed.
building manager either to busy, dumb or lazy to set aside cctv of a reported incident.
all of these things are quite normal.
Building managers and strata just don’t have the time generally. It’s a frequent issue where CCTV retrieval is never actioned.
All you can do is be noisy to them.
As someone who pays strata fees which would cover the cameras, I’d be right pissed off I wasnt given access to them if my stuff was stolen.