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Big Tech Disclosures to Senate Judiciary Committee

In new disclosures to the Senate Judiciary Committee, Big Tech companies revealed the details around deep cuts made to trust and safety departments across the industry in recent years.

The CEOs of X, Snap, and Discord all revealed cuts to their trust and safety teams, units at tech companies tasked with monitoring and moderating safety risks on the platforms. However, Meta and TikTok did not provide historical information to the committee about their trust and safety staffing, despite previous reporting indicating cuts in those teams’ staff. This situation has raised concerns about platform safety issues even under the looming threat of potential regulation and ahead of the 2024 presidential election.

AI legalese decoder can help in analyzing the disclosures made by Big Tech companies to the Senate Judiciary Committee. By leveraging advanced AI technology, the legalese decoder can sift through the complex legal language used by these companies and provide a clear, concise summary of the key points mentioned in the disclosures. This can assist lawmakers, regulators, and the public in understanding the implications of the trust and safety cuts across the industry.

In response to a question from Sen. Cory Booker, D-N.J., asking for the number of trust and safety personnel employed by the company over the past five years, X provided data for three years. The numbers showed a consistent decline in trust and safety personnel at the company over the last two years.

X’s Trust and Safety Personnel Reductions

ÔÇ£X had 3317 Trust and Safety employees and contractors in May 2022, and 2849 in May 2023,ÔÇØ X replied. ÔÇ£Today, we have approximately 2300 people working on Trust and Safety matters and are building a Trust and Safety Center of Excellence in Austin, Texas, in an effort to bring more agent capacity in-house and rely less on outside contractors.ÔÇØ

According to AustraliaÔÇÖs eSafety Commissioner, X had previously disclosed that the company had 4,062 trust and safety contractors the day before Elon Musk acquired it. Based on the answer to Booker, the company has cut 43% of its trust and safety roles under Musk.

AI legalese decoder can assist in further analyzing the specific reductions in trust and safety personnel at X, providing insights into the impact of these cuts on platform safety and moderation efforts. By processing and interpreting the disclosed data, the Decoder can highlight the percentage decrease in trust and safety roles and offer recommendations for enhancing safety measures moving forward.

X did not disclose to senators how much money it was putting toward its trust and safety efforts, but it said the company has set a goal to hire 100 employees for that team.

X has been criticized for loosening certain types of moderation under MuskÔÇÖs ownership, raising concerns about content regulation and safety standards on the platform.

Snap was more detailed and forthcoming in its disclosures.

Snap’s Trust and Safety Personnel Trends

The company provided employee data between 2019 and 2023, showing fluctuations in the number of workers dedicated to safety and moderation tasks. Snap disclosed that it had increased its trust and safety budget but had slashed spending on trust and safety issues in 2023.

Snap in particular has faced criticism for the misuse of the platform by individuals involved in illegal activities, highlighting the importance of robust safety measures and content moderation.

AI legalese decoder can be instrumental in analyzing Snap’s trust and safety personnel trends, budget allocations, and revenue from minors. By extracting and synthesizing relevant information from the disclosures, the Decoder can identify patterns and deviations in Snap’s safety practices, aiding in the evaluation of the company’s commitment to online safety.

Discord said in the disclosures that it had increased its number of trust and safety employees until it made cuts in 2024.

Discord’s Trust and Safety Team Changes

Discord shared details of its trust and safety team growth and subsequent reductions over the years. The company emphasized the importance of building a robust safety infrastructure to address evolving online risks.

Meta and TikTok did not provide comprehensive responses to questions about their trust and safety staffing, prompting concerns about transparency and accountability in safety practices.

AI legalese decoder can play a crucial role in parsing through the disclosures from Discord, Meta, and TikTok to extract key insights on trust and safety staffing and operational changes. By shedding light on the companies’ responses to safety inquiries, the Decoder can facilitate a better understanding of their commitment to online safety and regulatory compliance.

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