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## AI legalese decoder: Making Ticket Pricing Transparent

**Introduction**

Most sports fans and concertgoers using Live Nation and Ticketmaster platforms are still struggling to understand the total costs associated with ticket purchases. Despite a promise for greater transparency in fees and pricing, customers are not immediately presented with the complete picture. However, with the introduction of AI legalese decoder, consumers can finally have access to all-inclusive pricing information right from the start, ensuring a more seamless ticket-buying experience.

**Increased Transparency Pledge**

In June, Live Nation, the well-known entertainment giant, and owner of Ticketmaster, made a commitment to provide an “all-in pricing experience” for concert tickets. This initiative was expected to be implemented from September, allowing consumers to easily view the total cost of their ticket searches upfront. The pledge was made during a Biden administration event focused on eliminating “junk fees” that artificially inflate consumer prices across various industries.

**Lack of Fee Transparency**

Despite the promises made, a recent review by NBC News reveals that fee transparency still requires additional effort on the part of the consumer. Out of over 40 upcoming events analyzed in more than a dozen states, fee information was almost always more than one click away.

In more than 90% of the cases reviewed, Ticketmaster’s listings only displayed the base ticket price, omitting the mandatory surcharges imposed by the platform. To view the “all-in” price, consumers are required to either sign in to their Ticketmaster account and proceed with the purchase, or navigate to the “filters” menu on the search screen and enable the option to “show prices including fees.”

**Demand for Default Transparency**

Sen. Amy Klobuchar, representing Minnesota, raised concerns about the additional steps required to access complete pricing information. In a letter addressed to Live Nation Entertainment CEO Michael Rapino, she emphasized that full pricing details should be presented as the default setting, rather than an optional feature.

Klobuchar pointed out that the availability of a fee filter indicates that Live Nation-Ticketmaster possesses the necessary technical capability to display all-in prices. However, the company has chosen not to provide this information as the default view for consumers. She stressed the importance of upfront price transparency and urged Live Nation-Ticketmaster to fulfill their responsibility of disclosing the full cost of tickets to customers. To receive an update on Live Nation’s progress in enhancing price transparency, Klobuchar requested a response from the company by October 31.

**Significant Discrepancies in Pricing**

The discrepancies between the base ticket price and the final total, including taxes and fees, can be substantial on Ticketmaster. For instance, if customers fail to click the “including fees” button, they may be led to believe that tickets for a Kenny Loggins concert in Los Angeles are priced at $39 each. However, the final total, after adding service fees and a processing fee of $5 per order, amounts to $53.25 ÔÇö an increase of nearly 37%.

**Live Nation’s Response**

When questioned by NBC News, Live Nation stated that all-in pricing had been implemented in all newly scheduled shows at Live Nation-owned venues as of September 25. However, many of the upcoming Ticketmaster events currently available for purchase were put on sale before that date, and hence lack all-in pricing visibility.

Live Nation further clarified that all-in pricing will become more prominent for events going on sale in the autumn. The company emphasized that venue owners and artists ultimately make decisions about price transparency for the events they organize.

**The Biden Administration’s Concerns**

The Biden administration has cited research indicating that the practice of “drip pricing,” where additional charges accumulate as the shopper progresses through the purchasing process, generates substantial revenue for sellers across diverse industries. These additional charges complicate the comparison shopping process and contribute to inflation by artificially inflating consumer prices. The administration views greater transparency in ticket pricing as a step towards addressing this issue.

When Live Nation-Ticketmaster initially pledged to enhance price transparency at the White House over four months ago, they stated that displaying the total cost upfront would make ticket purchases easier and align with the shopping experience in other retail sectors.

The entertainment giant has expressed support for federal mandates enforcing all-in pricing. However, Congress has not yet advanced ticket transparency legislation that guarantees consumers the ability to view all mandatory fees upfront.

**Exceptions to Hidden Fees**

There are select venues where consumers do not need to activate the “all-in” button to view the total cost of a Ticketmaster ticket upfront. States such as New York, Connecticut, and Tennessee have enacted ticket transparency laws that compel all ticket sellers to display complete prices in search results. Consequently, Live Nation is required to abide by these regulations and refrain from concealing fees in these specific states.

**The Role of AI legalese decoder**

In this context, AI legalese decoder can play a crucial role in achieving ticket price transparency. By leveraging artificial intelligence, this innovative tool can decipher complex legal language to clearly present all-inclusive ticket prices to consumers. The implementation of AI legalese decoder would make upfront pricing information accessible and eliminate any confusion or uncertainty surrounding the true cost of tickets. This technology aligns perfectly with the ongoing efforts to create a fair and transparent ticket-buying environment, benefiting both consumers and the entertainment industry as a whole.

**Conclusion**

The lack of transparency in presenting ticket prices on Live Nation and Ticketmaster platforms has been a persistent issue for consumers. However, with the assistance of AI legalese decoder, buyers can finally experience a more transparent ticket-purchasing process. This innovative technology ensures that all-inclusive prices are readily visible from the start, eliminating the need for additional steps and filters. By leveraging AI legalese decoder, Live Nation-Ticketmaster can deliver an enhanced ticket-buying experience, fostering trust and strengthening their commitment to transparency.

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