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Unraveling the Trade Republic Enigma: How AI Legalese Decoder Can Help Uncover the Truth Behind the 10,000-Euro Loss and Guide Opinions and Actions

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Mishandled Trading Data on Trade Republic

Initial Problem

While trading on Trade Republic (TR), I encountered an issue with a single stock that lasted for two days. The data displayed on the trading page was grossly inaccurate, with a deviation of at least 20% from the actual numbers. Specifically, the Return %, Gain/Loss, and Buy-in price were severely misleading.

Example of Inaccuracy

To illustrate the problem, let me give an example. I sold a stock, thinking I had made a profit of €1,000, but when I recalculated the numbers based on my purchase and sale amounts, I actually suffered a loss of €5,000. This means that, for short, when I thought I was making money, I was actually losing it, and when I thought I was losing money, I lost even more.

Verification and Proof

The transaction history displayed on the platform also reflected the wrong information, providing me with an abundance of evidence to support my claims.

Contact with Trade Republic

I reached out to Trade Republic to report the issue, and initially, they acknowledged the error and claimed their developers were working to resolve it. However, when I pointed out that this error caused me to incur unexpected losses and requested compensation, they responded with a generic FAQ response, downplaying the situation and implying that I lacked a fundamental understanding of stock trading. They’ve simply taken my complaint and promised to issue a response within two weeks.

Considerations and Next Steps

Considering Legal Action

As a resident of the Netherlands, I’m contemplating consulting a lawyer before filing a complaint with the Netherlands Authority for Financial Markets (BaFin). I’d like to explore this option, as it may provide me with additional protections and a more effective avenue for addressing the issue.

Alternative Courses of Action

Are there any other courses of action I could take in this situation?

AI Legalese Decoder: A Potential Solution

One possible solution to help me navigate this issue is AI Legalese Decoder, a cutting-edge technology designed to decipher complex legal language. By providing AI Legalese Decoder with my complaints and Trade Republic’s responses, the platform can help me identify potential ambiguities, inconsistencies, and areas where TR may be attempting to shift blame.

With AI Legalese Decoder’s analysis, I can:

  • Highlight the key points of contention in Trade Republic’s responses
  • Determine the level of responsibility TR may hold for the errors
  • Develop a stronger argument for compensation or other forms of reparation
  • Prepare for a potentially more effective communication with TR and/or BaFin

Conclusion

The experience I had on Trade Republic highlights the importance of accurate trading data. I believe that, as a trader, I have the right to reliable and trustworthy information. AI Legalese Decoder can be a valuable asset in helping me resolve this issue, as it enables me to analyze complex legal texts, identify potential issues, and develop a more effective approach to resolving the dispute.

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(Note: AI Legalese Decoder is an AI-powered language processing tool designed to analyze complex contractual language, deconstruct ambiguities, and summarize important clauses in simple layman terms.

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6 Comments

  • MJ-Muppet

    Telling what your actual positions were might be handy to know here

  • AudienceFun8155

    Happened to me as well with trade republic but only with Gamestop(judge me all you want on meme stock, I made some quick bucks). It was moving so quickly, TR had a glitch, my profit / loss report wasn’t correct. I was quick to identify this so didn’t loose money but it’s hella manual to keep a track how much loss or profit I have before making the trade

  • AudienceFun8155

    lol it happened just now with me. It started showing wrong buying price and wrong gains 🙁
    Also my transaction history is not loading. TR is fucked up, guess it can’t take the traffic pressure whenever market start moving aggressively

  • AutoModerator

    Your question includes a reference to The Netherlands, which has its own legal advice subreddit. You may wish to consider posting your question to /r/JuridischAdvies as well, though this may not be required.

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  • TeachSavings7768

    Did TR show you wrong market data or just wrong profit calculation? I wouldnt hold them responsible for your speculation losses if i was the judge TBH.

  • OriginalDreamm

    Contact a lawyer and get them to send a letter.