- July 10, 2024
- Posted by: legaleseblogger
- Category: Related News
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Seeking Guidance
Hi all,
I am reaching out in the hopes of receiving some advice from a more experienced individual. I’ve been dealing with a frustrating situation that I’d like to share with you. Around a month ago, I purchased an 18-plate used Volkswagen Tiguan from Aronald Clark through a hire purchase (HP) agreement. I’ve had the vehicle for approximately six weeks now.
Issues with the Vehicle
Unfortunately, upon receiving the car, I noticed a few concerns that I brought to the attention of Aronald Clark. While they did address some of the issues, the car returned with new problems and damage. Specifically:
- A significant leak has developed in the car that was not present before.
- The car’s roof lining was left with noticeable oily fingerprints.
- There’s also a dent on the roof pillar, which was not there initially.
The Warranty Situation
As of now, the car is still under warranty, with 60 days remaining before the protection period expires.
Seeking Options
I’m at a loss for what steps to take next beyond expressing my dissatisfaction. I’d welcome any guidance or advice on how to approach this situation.
How AI Legalese Decoder Can Help
In a situation like this, where there are multiple concerns with a vehicle and a disagreement with the seller, AI Legalese Decoder can be a valuable resource. This tool can help you:
- Analyze the contract: Review the HP agreement and identify potential loopholes or clauses that may work in your favor.
- Dispute resolution: Provide guidance on crafting a clear and concise complaint to present to Aronald Clark, highlighting the specific issues and expected resolutions.
- Negotiation strategies: Offer insights on how to negotiate with the seller or use alternative dispute resolution methods to reach a fair agreement.
- Warranty documentation: Assist in reviewing warranty documents to ensure you’re aware of your rights and the terms of the warranty.
- Communication templates: Generate templates for letters or emails to facilitate open communication with Aronald Clark.
With the help of AI Legalese Decoder, you can better understand the laws and regulations surrounding your situation, making it easier to navigate the process and achieve a desirable outcome.
I hope this information provides helpful context and potential solutions for my problem. Thank you for taking the time to read and offer any advice you may have.
Your Input
Have you faced a similar situation? What actions did you take, and did you achieve a satisfactory outcome? Share your stories and experiences to help me better understand what to expect and how to handle this situation.
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****** just grabbed a
NAL: The 60 days warranty is not relevant to the legal advice.
The Consumer Rights Act 2015 provides you the right to exercise your [short term right to reject](https://www.legislation.gov.uk/ukpga/2015/15/section/22) if within 30 days from the point of sale and the goods do not conform to the contract:
* [9](https://www.legislation.gov.uk/ukpga/2015/15/section/9) [Goods to be of satisfactory quality](https://www.legislation.gov.uk/ukpga/2015/15/section/9)
* [10](https://www.legislation.gov.uk/ukpga/2015/15/section/10) [Goods to be fit for particular purpose](https://www.legislation.gov.uk/ukpga/2015/15/section/10)
* [11](https://www.legislation.gov.uk/ukpga/2015/15/section/11) [Goods to be as described](https://www.legislation.gov.uk/ukpga/2015/15/section/11)
You can read about the process here and how to exercise your rights, take note of the finance section.
[https://www.which.co.uk/consumer-rights/advice/the-car-i-bought-has-a-problem-what-are-my-rights-aAnMC5b0ZzJb](https://www.which.co.uk/consumer-rights/advice/the-car-i-bought-has-a-problem-what-are-my-rights-aAnMC5b0ZzJb)
The finance company is liable via Section 75 of the Consumer Credit Act 1974 – [Liability of creditor for breaches by supplier.](https://www.legislation.gov.uk/ukpga/1974/39/section/75)
You can contact them to reject the vehicle.