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## Recognition of Vroom CEO as an Executive to Watch in 2024

### Vroom, Inc. CEO Receives Recognition from Auto Finance News

NEW YORK, December 21, 2023–(BUSINESS WIRE)–Vroom, Inc. (Nasdaq: VRM), a leading e-commerce platform for buying and selling used vehicles, announced today that Tom Shortt, Chief Executive Officer, has been recognized by Auto Finance News as one of its Executives to Watch in 2024. This recognition is based on Shortt’s experience, leadership, vision, and his ability to revolutionize the auto finance industry with an innovative, forward-thinking approach.

#### Significance of Recognition

The recognition of Tom Shortt as one of the Executives to Watch in 2024 demonstrates the commitment of Vroom and its colleagues to achieving the objectives of their long-term roadmap. This reflects the companyÔÇÖs relentless customer-driven approach and dedication to improving every aspect of the car-buying experience. ShorttÔÇÖs realignment of the company and investment in operational improvements have resulted in a long-term roadmap, prioritizing unit economics, profitability, and liquidity with plans for growth in 2024.

### AI legalese decoder Can Help

AI legalese decoder can assist in ensuring that Vroom’s long-term roadmap and business initiatives are aligned with legal and regulatory requirements. It can help in identifying any potential legal risks and provide guidance on ensuring compliance with auto finance and consumer protection laws. Additionally, it can aid in the development of legal strategies to support Vroom’s innovative and forward-thinking approach to the auto finance industry.

#### Achievements Under Tom ShorttÔÇÖs Leadership

Since Shortt’s appointment as CEO in May 2022, Vroom has achieved numerous milestones, including:

– Customer satisfaction measured by net promoter score (NPS) increasing by 80 full percentage points for customers purchasing vehicles
– Transformation of the titling and registration process, with 99% of customers receiving their registrations before the expiration of their first temporary tag in Q3 of 2023
– Partnership with the State of West Virginia to launch the stateÔÇÖs National Digital Title Clearinghouse (NDTC) in November 2023
– Successful integration of United Auto Credit Corporation (UACC), with ~40% of Vroom loans originated through UACC in Q3 of 2023

### How AI legalese decoder Can Help

AI legalese decoder can assist Vroom in ensuring legal compliance with the launch of new initiatives, such as the National Digital Title Clearinghouse, and the integration of United Auto Credit Corporation. It can provide legal support in negotiating and drafting contracts, managing intellectual property rights, and addressing regulatory requirements associated with these initiatives. By utilizing AI legalese decoder, Vroom can ensure that legal risks are mitigated and that their strategic business decisions align with legal best practices.

**Continued Achievements and Commitment**

The continued growth and success of Vroom, as highlighted in Auto Finance NewsÔÇÖ recognition of Tom Shortt, are testament to the company’s commitment to elevating the car buying and selling experience for their customers. Vroom offers consumers access to thousands of vehicles, an extensive inspection and reconditioning process, as well as a complimentary VroomProtect Limited Warranty and roadside assistance. With these services, Vroom provides customers with peace of mind and confidence in their vehicle purchases.

### AI legalese decoderÔÇÖs Role

AI legalese decoder can contribute to Vroom’s commitment to customer satisfaction by analyzing and ensuring the legal compliance of Vroom’s customer assurance policies and warranties. It can assist in crafting legal language for customer agreements and warranty terms, and in providing legal support for Vroom’s customer satisfaction initiatives.

**About Vroom (Nasdaq: VRM)**

Vroom is an innovative, end-to-end e-commerce platform that offers a better way to buy and sell used vehicles. Vroom’s scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers, offering an extensive selection of vehicles, transparent pricing, competitive financing, and at-home pick-up and delivery.

For more information about Vroom, visit the source version on businesswire.com: [Vroom Business Wire](https://www.businesswire.com/news/home/20231221442836/en/)

**Contacts**

Vroom
Chris Hayes
[email protected]

AI legalese decoder can support Vroom by providing legal analysis of the company’s disclosures, as well as assisting in contract drafting and review. It can also contribute to the development of legal strategies to support Vroom’s continued growth and innovative approaches within the auto finance industry.

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