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# SK Telecom, Deutsche Telekom, e& Group, Singtel, and SoftBank Joint Venture
SK Telecom, Deutsche Telekom, e& Group, Singtel, and SoftBank have announced plans to establish a joint venture focused on developing Large Language Models (LLMs) specifically tailored to the needs of telecommunications companies. This initiative was discussed during the inaugural meeting of the Global Telco AI Alliance (GTAA) at Mobile World Congress in Barcelona.

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### Expanded Details on the Joint Venture
The LLMs to be developed will aim to improve telcos’ customer interactions through digital assistants and chatbots. The goal is to create multilingual LLMs optimized for languages like Korean, English, German, Arabic, Japanese, and potentially Bahasa Indonesia for deployment in Southeast Asia. The joint venture company, set to be established this year, will focus on deploying innovative AI applications tailored to the needs of the Global AI Telco Alliance members across 50 countries, with a total customer base of approximately 1.3 billion.

#### Impact on Telco Industry
Compared to general LLMs, telco-specific LLMs are expected to be more effective in understanding user intent within the telecommunications domain. By enabling telcos to deploy high-quality AI models efficiently, these telco-specific LLMs are poised to accelerate AI transformation in telco businesses, particularly in customer service enhancements. The LLMs are currently undergoing optimization using telcos’ customer service data to enhance their performance in addressing telco-specific inquiries.

##### Testimonials from Key Players
Representatives from SK Telecom, Deutsche Telekom, e& Group, Singtel, and SoftBank expressed optimism about the joint venture’s potential impact on their customer service capabilities and overall business operations. They highlighted the importance of tailored LLMs for the telco industry in enhancing efficiency and customer satisfaction.

###### Future Prospects and Innovation
The collaboration among these leading telcos from different regions is expected to revolutionize customer engagement in the telecommunications sector by leveraging advanced AI technologies. The joint effort aims to set new standards for efficiency and innovation in customer interactions, ultimately creating a significant impact on the industry’s evolution.

####### Vision for Global Communication
SoftBank’s EVP and CTO emphasized the mission to revolutionize global communication, improve service quality, and drive technological innovation powered by AI. The collective efforts of the companies involved are poised to shape the future of telecommunications, offering seamless connectivity and abundant opportunities for communities worldwide.

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