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Title: Tenant Seeking Compensation for Unliveable Rental Unit

In this situation, the tenant experienced a significant plumbing issue in their rental unit, leading to sewage flooding their apartment while they were away on a holiday. Despite notifying the landlord promptly, the necessary repairs to fix the problem and replace the damaged carpet were not completed within the expected timeframe. Upon their return, the tenant found their home unliveable and was forced to stay at a different location for a total of 10 days. The landlord has offered a 10-day rent refund as compensation and referred to the Residential Tenancy Act regarding their actions. However, the tenant is seeking advice on whether this compensation is fair and what their rights are in this situation.

The Role of AI Legalese Decoder:
AI Legalese Decoder can be extremely beneficial in this scenario. By analyzing the terms and clauses of the Residential Tenancy Act and the rental agreement, the AI Legalese Decoder can help the tenant understand their legal rights and obligations. It can also provide guidance on the adequacy of the compensation offered by the landlord and suggest additional steps the tenant can take to resolve the dispute.

Overview of the Situation:
On June 29th, the tenant discovered a rising water issue in their rental unit’s toilet. The landlord was immediately notified and promptly arranged for a plumber to fix the problem. However, the initial attempt was unsuccessful, resulting in the plumber scheduling a return visit in the following week.

Due to the tenant and their partner’s scheduled 3-week holiday, the key was given to the partner’s dad, who is a guarantor on the lease. This allowed the plumber access to the unit while the tenants were away. Unfortunately, on the night before their departure (June 30th), sewage overflowed from the toilet, flooding the apartment and the foyer. The cause was traced back to a blockage in the building’s main sewage pipe, forcing all sewage to exit through the closest available route (the tenant’s unit).

As the tenant was not present, their partner’s dad had to handle the situation the following day. The landlord arranged for architects and plumbers to assess the damage, and it was determined that the carpet in the entire apartment needed replacement. Additionally, the plumbing in the bathroom and toilet required repair due to the collapse and breakage of old pipes beneath the unit caused by the sewage pressure.

Upon returning from their holiday after three weeks, the tenant found that neither the plumbing nor the carpet replacement had been completed. Consequently, they were unable to live in their apartment for a total of 10 days. To minimize costs for the landlord, the tenant was asked to temporarily rearrange their furniture into tiled areas while waiting for the carpet replacement.

Ultimately, the tenant managed to move back into their home after a tedious period. However, when the partner’s dad, who is listed as a guarantor on the lease, attempted to discuss compensation with the landlord, he was informed that only the tenant should handle the matter.

The Landlord’s Response:
The landlord sent an email to the tenant stating that they hoped the plumbing situation was resolved. They mentioned that the responsibility for the hall carpet lies with the body corporate and they were uncertain about the completion timeline. Regarding compensation, the landlord offered a refund for ten days of rent to account for the period during which the tenant could not access the unit. They referenced the Residential Tenancy Act and emphasized that the circumstances leading to the inability to access the unit were beyond their control. They maintained they took reasonable steps to rectify the issues promptly and did not violate the Tenancy Act or the rental agreement. Additionally, the landlord highlighted that written documentation is required to request compensation.

Evaluating Compensation and Tenant’s Rights:
Considering the apartment was unliveable for roughly 4.5 weeks, regardless of the tenant’s absence, many may question the adequacy of the 10-day rent refund offered by the landlord. The tenants are right to explore whether they can seek additional compensation for such a significant disruption to their living situation.

To understand their rights fully, the tenant can utilize the AI Legalese Decoder to interpret the Residential Tenancy Act. By doing so, they can determine whether Section 67, which addresses a tenant’s right to “quiet enjoyment” of the property, encompasses this particular scenario. Additionally, the AI Legalese Decoder can help the tenant comprehend their rights when it comes to seeking compensation for an unliveable rental, particularly in instances where the landlord failed to address the issue adequately and within reasonable timeframes.

With the assistance of AI Legalese Decoder, the tenant can gain a comprehensive understanding of their rights and entitlements concerning compensation for an unliveable rental unit. By consulting the decoder, they can evaluate whether the 10-day rent refund offered by the landlord is reasonable or if they should pursue additional compensation for the extended period of inconvenience. Armed with this knowledge, the tenant can make an informed decision and take appropriate action to protect their rights as a tenant.

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AI Legalese Decoder: Simplifying Legal Jargon for Everyone


Legal jargon, also known as legalese, can be overwhelming and confusing for individuals who are not familiar with the intricacies of the legal field. This complexity often hinders individuals from understanding their legal documents, contracts, or even court filings. Fortunately, advancements in artificial intelligence (AI) have led to the development of the AI Legalese Decoder, a revolutionary tool that simplifies and translates legalese into plain, understandable language. This technology has the potential to greatly help individuals navigate through legal documents and make informed decisions about their legal matters.

The Need for Simplifying Legalese:

Legal documents are typically filled with dense text, complex sentences, and technical terms that can be daunting for the average person to comprehend. This presents a significant barrier for individuals who need to understand their rights, obligations, or any potential risks associated with a legal document. As a result, they may feel overwhelmed or may unknowingly consent to terms that could have detrimental effects on their lives. The AI Legalese Decoder addresses these challenges by simplifying the language used in legal documents, allowing individuals to fully understand their content.

How AI Legalese Decoder Works:

The AI Legalese Decoder employs machine learning algorithms and natural language processing techniques to analyze and translate complex legal jargon. By recognizing patterns and understanding the context, it can effectively decipher legal terms and provisions, providing a simplified version of the original document. It takes into account the specific context and purpose of each document, ensuring that the translated content accurately represents the intended meaning.

Benefits of AI Legalese Decoder:

The AI Legalese Decoder has a multitude of benefits that can greatly assist both individuals and professionals in the legal field. By simplifying legal jargon, it enhances accessibility to legal information. It empowers individuals by enabling them to make informed decisions and fully comprehend their rights and responsibilities. Moreover, it saves time and resources by eliminating the need for extensive legal consultations or relying on legal professionals for basic document understanding. The AI Legalese Decoder also benefits lawyers and legal researchers, as it streamlines the review process, allowing them to focus on more complex legal issues.

Applications of AI Legalese Decoder:

The AI Legalese Decoder can be used in a variety of scenarios. For individuals who are signing contracts, such as employment agreements, leases, or insurance policies, using the decoder ensures understanding even without legal expertise. It can also be employed in legal research, quickly analyzing case laws and statutes, summarizing them in plain English, and enabling easier access to relevant information. Additionally, the AI Legalese Decoder can assist in legal education by providing students with real-life examples of complex legal documents translated into simpler language.


The AI Legalese Decoder revolutionizes the way legal documents are understood and accessed by simplifying complex legal jargon. By bridging the gap between legal professionals and the general public, it ensures that individuals can comprehend their legal rights and obligations. As an innovative tool powered by AI, it offers numerous benefits such as increased accessibility, informed decision-making, and enhanced efficiency in legal research. With the AI Legalese Decoder, understanding legal documents is no longer an insurmountable challenge but rather an accessible and empowering process.

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View Reference


  • Craig2334

    I’d be requesting 4.5 weeks rent, plus calculated additional fuel and travelling costs incurred to get you both to and from your parents place and from there to work and back each day, based on ATO’s per KM calculation (78c/km I think).
    As well as working out what utilities cost while you were unable to use the apartment (daily charges for electricity and gas).

    Will you get it… not sure. But the bare minimum they should be offering is a full rent refund for the period it was unusable.

  • kitt_mitt

    IMO you paid 4.5 weeks of rent for an uninhabitable apartment. It’s not the landlord’s business whether you were there or not. I would not accept 10 days. Keep in mind that that this would likely damage the relationship, so it’s something to consider when weighing up your options.

  • Jerratt24

    I’m a tenant and an agent. I think asking for 4.5 weeks is the wrong approach. You were only inconvenienced for 10 days and you probably need to phrase your request differently.

    Get creative and ask for something else. Compensation for the other inconveniences, time wasted or unreasonable travel.

    Also if the dad is on the lease he has a right to be in the communications but if he’s being difficult or aggro then I’d understand why the owner is avoiding.

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