legal-document-to-plain-english-translator/”>Try Free Now: Legalese tool without registration

Find a LOCAL lawyer

Eltropy, a leading provider of digital conversation platforms, has announced an update to its Unified Digital Conversations Platform. This update makes Eltropy’s platform the first of its kind in the industry, offering a completely unified approach to community financial institutions’ (CFIs) conversations with their members and customers. The company aims to help CFIs improve member engagement, combat fraud, and digitize deposit and collection strategies as they accelerate their digital transformation and leverage advancements in AI.

The Unified Platform update comes just over a year after Eltropy acquired Video Banking leader POPi/o and AI pioneer Marsview AI in 2022. By integrating these acquisitions into its platform, Eltropy is able to offer CFIs a comprehensive solution that seamlessly integrates with their Core, LOS, and Collection systems. This eliminates the need for CFIs to invest time and resources in complex integrations and allows them to focus on their customers’ needs, expand their reach, build trust, and reduce overall cost of ownership.

Today, as conversations between CFIs and customers increasingly shift to digital channels, traditional contact center solutions designed for phone-centric conversations struggle to adapt to the digital-first age. Eltropy’s Unified Platform provides a digital-first approach to transforming the Call Center into a modern Contact Center while co-existing with legacy phone systems.

Eltropy’s Digital Conversations Platform initially started as a Text messaging platform tailored for CFIs. However, in this latest release, Eltropy has expanded the platform’s capabilities to handle all channels, including Text, Chat, Video, and Voice. With the integration of “AI everywhere,” the platform now offers Co-browsing, Document Sharing, OTP, ID Scan and KBA verification, Video Notary, Video Check Deposit, Appointment Management, and Reputation Management. The incorporation of AI Agents and Conversation Intelligence ensures that customers and agents have access to round-the-clock assistance.

Barb Lowman, President of CUNA Strategic Services, emphasizes the importance of unifying conversations under one platform for credit unions seeking to speed up their digital transformation and build member loyalty. Eltropy’s Unified Platform provides a comprehensive solution that enables credit unions to engage their members in their preferred channels and stay ahead of their competitors.

Moreover, Eltropy’s Digital Conversations Platform goes beyond the standard video box, offering versatility for various use cases such as Video Verification, Video Notary, and Video Check Deposit. This allows CFIs to prevent fraud, provide remote online notarization services, and enable members to conveniently deposit checks without visiting a branch. With the new Eltropy Unified Platform, Video Banking can be seamlessly integrated into any Text, Chat, or phone conversation, ensuring a smooth and concurrent experience.

Buddy Bennett, COO of Cyprus Credit Union, expresses delight in Eltropy’s release, stating that their decision to fully embrace Eltropy last year was based on the company’s vision for a unified, AI-assisted user experience. He believes that the latest release exceeds their expectations and looks forward to accelerating their digital transformation with the platform.

Ashish Garg, Co-Founder and CEO of Eltropy, affirms that the Unified Platform is a significant milestone for the company and the industry. Combining the capabilities of their POPi/o and Marsview acquisitions, Eltropy has created an industry-leading experience that empowers members and customers with channel choices to initiate conversations with CFIs. This release reinforces their dedication to equipping community banks and credit unions with an advanced conversations platform to thrive in today’s competitive financial landscape.

To further discuss the Unified Platform, Eltropy is hosting a webinar on Tuesday, October 31 at 11:00 a.m. MDT, and interested parties can register on their website.

In summary, Eltropy’s AI legalese decoder can assist in understanding and navigating the complexities of legal jargon and terminology present in contracts and legal documents. By leveraging the power of natural language processing and machine learning, the AI legalese decoder can accurately interpret and translate legal language into plain and easily understandable terms. This can save time and reduce the risk of misinterpretation or misunderstanding when dealing with legal documents. Whether it’s analyzing contracts, deciphering legal agreements, or providing insights into legal obligations, the AI legalese decoder can be a valuable tool for legal professionals, businesses, and individuals alike.

legal-document-to-plain-english-translator/”>Try Free Now: Legalese tool without registration

Find a LOCAL lawyer

Reference link