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Delta Airlines Flight Update Amid Winter Storm Fern

Overview of Current Situation

As our dedicated teams keep a vigilant watch on Winter Storm Fern, Delta Airlines is advising customers in the impacted regions to consider rescheduling their flights to either before or after the storm. This recommendation is made in light of the anticipated flight cancellations that may arise due to the severe weather conditions expected this weekend.

Impact on Flight Schedule

Ongoing Schedule Adjustments

Delta Airlines is actively modifying its flight schedule in response to Winter Storm Fern. Significant cancellations have already been noted for flights departing from Atlanta and locations along the East Coast, especially within Delta’s hubs in Boston and New York City. Meteorologists predict that ice accumulation will significantly affect flight operations in Atlanta on Sunday, January 25, while a wave of heavy snowfall is expected to sweep across the Northeast beginning Sunday afternoon.

Waiver Flexibility

To support customers, Winter Storm waivers are currently in effect until Monday, January 26. These waivers grant travelers the ability to modify their travel plans without incurring any additional charges. Adjustments can easily be made through the Delta app or on Delta.com.

Delta’s Proactive Measures

In light of the impending storm, Delta is making concerted efforts to keep customers informed and minimize disruptions:

• Advanced Cancellations: Flights are being canceled proactively, well ahead of their scheduled departures, to afford travelers additional flexibility and time to adjust their plans away from the airport.

• Staff Adjustments: Delta is increasing its staffing levels by deploying reserve pilots and flight attendants. Furthermore, experts from cold-weather hubs are being temporarily reassigned to assist with deicing and baggage management at various southern airports.

• Aircraft Management: Whenever feasible, aircraft are being relocated out of the frozen precipitation zones to facilitate quicker recovery efforts. As conditions improve, these aircraft can be seamlessly repositioned to resume their scheduled services.

Guidance for Customers Regarding Flight Disruptions

Options for Rebooking and Refunds

Customers facing significant delays or cancellations of their flights have several options available:

• Delta’s system automatically rebooks travelers onto the next best available itinerary. Additionally, customers can make further modifications as needed through the Delta app or Delta.com.

• Those on a U.S. domestic itinerary who experience a delay exceeding three hours and opt not to travel—whether on the original delayed flight or a newly booked one—are entitled to a full refund for the unflown segment of their ticket, including any associated fees or checked baggage charges. This refund policy similarly applies to international travelers facing a six-hour or more delay.

• If a flight is canceled and the passenger opts not to fly on their rebooked itinerary, Delta will automatically issue a full refund back to the original payment method for the unflown segment, following a waiting period of 24 hours.

• According to the automatic refund guidelines set by the Department of Transportation, Delta will initiate a refund for any unflown portions of tickets if it is unable to accommodate the passenger on a new flight and has not been contacted by the customer to arrange alternative travel options.

Additional Updates

Friday, January 23 | 2 p.m. EDT

As we continue to evaluate the situation with Winter Storm Fern, Delta urges customers traveling over the weekend in affected areas to shift their flights to dates before or after the impending storm due to expected disruptions. Keeping customer safety as a priority, Delta is committed to providing timely notifications about any flight cancellations.

Travelers can anticipate cancellations affecting regions including the Ohio and Tennessee Valleys, Nashville, and Raleigh-Durham. As the storm advances eastward, Atlanta and the Northeast will likely see further adjustments to the flight schedule as the weekend progresses.

Thursday, January 22 | 2:40 p.m. EDT

As the storm system transitions eastward, forecasts indicate heavy snowfall in Oklahoma and ice accumulation across Northern Texas starting Friday evening. To maintain safety, flight cancellations are necessary at selected airports in North Texas, Oklahoma, Arkansas, Louisiana, and Tennessee. Delta continues to prioritize customer support during this challenging time.

Customer Guidance

Before heading to the airport, customers are encouraged to confirm their flight status using the Delta app or via Delta.com. The app also features a self-service standby tool, allowing passengers to view and join standby lists, providing them with more opportunities to get on earlier flights when space allows.

Importance of AI legalese decoder

In situations involving cancellations and rescheduling due to severe weather, customers may encounter complex refund policies and travel waivers. This is where AI legalese decoder can be a valuable asset. The AI legalese decoder simplifies the legal jargon often found in travel policies and refund terms, allowing customers to better understand their rights, options for rebooking, and refund eligibility. By utilizing this tool, travelers can navigate their circumstances with greater ease, ensuring they make informed decisions during this challenging time.

For ongoing updates and assistance, it’s essential for customers to regularly monitor their flight status through Delta.com or the app, ensuring they have the latest information at their fingertips. Delta remains committed to facilitating smooth communications and serving their customers effectively amidst these disruptions.

© 2026 Delta Air Lines, Inc.

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