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Small Businesses Facing Ongoing Challenges Post-Pandemic

CHARLOTTE, N.C. — Many small businesses are continuing to deal with unique hardships, years after the COVID-19 pandemic hit. The data shows that these businesses are still facing ongoing obstacles, including higher costs, staffing issues, and funding efforts. This has made it difficult for small business owners to thrive in the current economic climate.

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Many small businesses have experienced worsened challenges due to the pandemic’s impact on the economy. Saichelle McNeill, the owner of The Washroom Laundry Service in Charlotte, has seen firsthand the struggles that small businesses face. As a counselor at the Small Business Center at Central Piedmont Community College, she works with entrepreneurs to overcome various obstacles in running their businesses.

McNeill emphasizes the need for more resources to support small business owners in the long run. The City of Charlotte has recognized this need and recently announced a partnership with TPMA, a national consulting firm focused on workforce and economic development. This partnership aims to assess the local small business ecosystem and address the ongoing challenges faced by entrepreneurs.

The assessment conducted by TPMA will help identify opportunities and obstacles in the small business community. Council Member Malcolm Graham highlights the importance of supporting local businesses and driving sustainable growth through targeted initiatives. The collaboration between the city and consulting firm is a step towards creating a more supportive environment for small businesses.

Expanding Services and Overcoming Obstacles

In her journey as a small business owner, McNeill recounts the initial challenges faced when launching her laundry service in 2016. Despite the slow start, her company has grown and now plans to expand its services statewide to reach more customers in Raleigh, Chapel Hill, and Greensboro.

While staffing shortages are a common issue for many businesses, McNeill’s company has managed to maintain its workforce. However, she acknowledges the unique obstacles they encounter, especially in balancing their residential and commercial clientele. By shifting their focus towards more commercial clients, McNeill hopes to achieve greater consistency and growth in the coming years.

Empowering Small Businesses for Sustainable Success

In order for more small businesses to thrive, access to capital and long-term support is crucial. McNeill believes that partnerships like the one between the City of Charlotte and TPMA can bridge the gaps in resources and help local entrepreneurs succeed. By leveraging data and insights from the assessment, businesses can better serve their communities and adapt to the changing economic landscape.

As the study is expected to be completed in June 2025, small business owners in Charlotte can look forward to enhanced support and tailored initiatives to foster growth and sustainability. With the right resources and partnerships in place, small businesses can overcome challenges and thrive in the post-pandemic economy.

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