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## Seeking Assistance with Claim Denial

### Overview of Situation
I recently received a claim denial letter and I am in need of advice on what steps to take next before proceeding with a judge appeal.

### Concerns with Denial
One of my main concerns is whether they are able to deny a claim simply because it wasn’t an in-person visit with my doctor. I am aware of numerous individuals who have had their telehealth claims approved, so I find it perplexing that mine was denied.

### How AI Legalese Decoder Can Help
The AI Legalese Decoder can be a valuable tool in this situation, as it can assist in deciphering the complex legal language within the denial letter. By using this tool, I can gain a better understanding of the reasoning behind the denial and potentially uncover any errors or inconsistencies in the decision-making process. This insight can be crucial in formulating a strong appeal case and increasing my chances of a successful outcome.

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31 Comments

  • Rude-Distribution618

    The Dr needed to check the box saying they reviewed your medical records. Without that and it showing you didn’t see the provider in person it likely raised a red flag…

  • DRWlN

    Pretty much, there have been so many fraudulent DBQ’s and Nexus letters the VBA is generally ignoring them at this point.

  • Draygoon2818

    Looks like they denied based off of your Dr not reviewing your records. I doubt they actually denied you because of not seeing the Dr in person. I know multiple vets that had their mental health C&P exam appointment via video conference. The VA definitely allows it.

  • Disastrous-Heron-491

    Did you use a pay for play company? A company that you pay x amount of money and they do your dbq/nexus/imo. Or was this your personal, longtime doctor? This info can help a lot of vets who are contemplating doing the same.

  • bbrosen

    Why did they not have your records? My C&P for MH was virtual as well, but she did have my records at least…

  • Just_anopinion13

    Did you pay for some service to do the claim?

  • ManOfMuchKnowledge

    the bottom line is that they know you have the disability, you need to establish connection to service… they said you never went to sick call while in the service… you need to establish proof that you seen Drs for this condition in service… do you have that?

  • Careful_Remove1018

    Why not just apply for a acquired mental health disorder and let them figure it out?

  • Disastrous-Heron-491

    Seems like they are really cracking down on people who use those companies.

  • DarkMatterBrain

    Was this diagnosed from a Dr. you only visited once and by telehealth? That’s not going to be accepted as credible (for VA purposes).

  • MuhThrowaway_79

    They completely make shit up along the way as they go. The standards the VA has vs the standards the VA is actually performing are completely elective depending upon who applies what. There is no standard. Keep fighting. I have an anxiety diagnosis from the VA. I’ve never asked them for counseling or sought any sort of treatment. The only thing I’ve ever sought treatment through the VA for, are service connected physical injuries. Somehow, somewhere along the way I was diagnosed with anxiety. The notes even say the anxiety is about my service injuries and their worsening state. I’m certainly not compensated for that. Fuck the VA. Get yours. (Unless of course you’re one of those people who didn’t make it through bootcamp because of a previously held condition and the yelling made you sad.)

  • realJonnyRaze

    Yes, they can do that.

  • DaniChicago

    Tele-health examinations are accepted. I think your biggest issue is that there allegedly are no in-service signs/symptoms/diagnoses.

  • No_Amoeba974

    You need to establish service-connection. What caused the depression and anxiety? You’re best bet is to claim PTSD and then secondary anxiety. There are requirements for the mental health claims to qualify. How I proved mine was service-connected was that I was deployed and I have a combat action badge. I think there is four requirements on the list and I had two.

  • Top-Draft-5016

    Be warned. The first question asked in my MH exam was if I paid for any of my diagnoses. Luckily it was all through my primary care physician.

  • navyvetchattanooga

    I am guessing you paid an IMO to do a DBQ or Nexus letter for you. Probably from one of the more well known companies or a doctor that is already flagged. They know that doctor did not review your records because they couldn’t have. No matter what flowery words the IMO used they cannot prove service connection if they don’t have your medical records from in service (or a well documented event) to link it to.

    In short. Yea they can do this. In fact they have even been warning vets for a few months now that they were going to start doing this.

  • Naive-Pollution106

    You need to read the whole paragraph. The last sentence says “in your case your service treatment records do not show complaints or treatment in service for the claimed condition”.

  • kevinmh222

    Is this depression and anxiety secondary to ptsd or just depression and anxiety?

  • Ok-Access-6135

    Was your IMO completed by a private doctor or a VA/VA contractor?

  • Melodic-Average6241

    Really should have deferred or just put it back into evidence gathering and had a VA / VA contract examiner look at it.

  • ghdeedog

    your private doc has to say they reviewed for c-file and medical records in their opinion .Or the va will deny your claim.

  • Jealous-Trainer61

    I say jus hit the revaluat button

  • Derekonohio

    Let me guess, you ignored the Va exam scheduling

  • defcon83

    Hell NO!! My CMP for this exact issue was via tele-health and I was granted however; I’ve been to PTSD Treatment programs before and it’s well documented. However, I don’t understand why it’s says that you were denied, yet at the bottom it states that you were diagnosed with a ‘disability Independent…”. So I’m confused.

    Did you actually have a CMP done specifically for depression and anxiety by like LHI or the VA or some of the other civi groups out there. If not, I’d request a CMP and def have a civi contractor do it, the VA CMP’s are a lot more how do I say this by the book I guess.

    I will say if you don’t have extensive written hx by the VA or a civilian psyc doc of dep and anx it will most likely be denied. My first claim they group it all together with PTSD which I was pussed about. It was basically like 5 mental health issues all just rated 80% PTSD. My second they finally broke it down for my 100% TDIU

    Edit: I didn’t read through all the comments just the topic subject.

  • Unestable

    get the record from hr army …. Send it to va

  • Opening_Ad5479

    Seems to me the more important issue you need to address is that you don’t have a history of your illness in your military medical records and therefore it can’t be service linked.

  • gamerplays

    Besides everything else, OP you said that you submitted a DBQ. Have you read the DBQ and gone through it? There are sections of the DBQ that explicitly asks what records are reviewed. So if the doc didn’t properly list what they reviewed, the VA can’t assume they reviewed the relevant documents (this is assuming you sent the IMO doc all your medical records).

    Additionally, in the DBQ the doc may not have linked your MH issues to what happened in service. Did you have a nexus letter to take your diagnosis (DBQ) and link that to service? The doc saying you have depression is not the same as saying service caused it.

  • Acrobatic-Lunch-6091

    Did they request a C&P or just deny you?

  • King_Keon78

    Submit personal statement with in service stressors. Try to give them as much detail as possible even if you have to include emails, magazines, news articles

  • Apprehensive_Arm_157

    It has to be some u said. They don’t just flag Deni bc it’s a telephone interview.

  • Standard-Subject-850

    Question does long term grief count as depression? Or is that not something claimable