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Sarah Bower: From Nursing to Co-Owner of Sentry Plumbing

Transitioning Careers

Sarah Bower, a resident of rural Marshalltown, has made a remarkable shift in her career trajectory, moving from a fulfilling 20-year nursing profession to becoming the co-owner of a thriving plumbing business alongside her husband, Dustin. This transformation has empowered her, and she has expressed that she has not looked back since this pivotal change in her professional life.

The Role of Co-Owner

As part of her responsibilities at Sentry Plumbing, Sarah plays a crucial role in handling service calls and efficiently dispatching her husband, Dustin, to various jobs throughout Marshall County and the neighboring areas. “I have our business phone with me all the time,” she explained during a recent telephone interview with the Times-Republican. “In addition, I also oversee the business’s finances and inventory management right from our home.” This multifaceted approach to business management demonstrates her commitment to ensuring that Sentry Plumbing operates smoothly and effectively.

At 47, Sarah has solidified her place among Marshalltown’s prominent businesswomen, earning her spot in the 2025 Times-Republican’s Women In Business feature. Sentry Plumbing is known for providing a range of services, including drain cleaning, faucet installations, garbage disposal repairs, and water heater installations, all of which are detailed on their user-friendly website.

Core Values and Business Model

Sentry Plumbing is firmly rooted in core values that include respect, fairness, professionalism, value, non-discrimination, and trustworthiness, as highlighted on their website. The couple proudly opened their business in April 2022, inspired by a commitment to provide high-quality plumbing services to their community.

Dustin’s Unique Background

Dustin Bower brings a unique skill set to the plumbing business, having decided to pursue this career path during his distinguished 21-year service with the U.S. Army. His tenure as a Ranger, Master JumpMaster, Pathfinder, and paratrooper equipped him with essential skills and discipline. Over the course of a decade, he accumulated significant industry experience and passed numerous examinations to qualify as a master plumber. This qualification is particularly vital for their service work, as many plumbing companies may only send a technician to service calls—a crucial difference in service quality that Sarah emphasizes.

Before starting Sentry Plumbing, Dustin gained valuable insights into the plumbing industry by working for a well-established plumbing company. He learned the intricacies of how a service business operates and the importance of appropriately charging for service calls, which is a critical skill for sustaining and growing a small business.

Innovations in Inventory Management

Sarah has quickly discovered the importance of meticulous inventory control in running a successful plumbing business. To keep costs low and provide value to their customers, they often buy products in bulk whenever possible and pass the savings along. Like many small business owners, they have faced challenges due to inflation and approach pricing with prudence to keep their business sustainable and affordable for clients.

Customer Testimonials and Feedback

Positive feedback from satisfied customers has bolstered the reputation of Sentry Plumbing, with several clients posting glowing five-star reviews on the company’s website. One customer expressed gratitude, stating, “I called on Friday and was so thankful to get an appointment for a Saturday.” Another user wrote, “I was pleased with the service and price,” demonstrating the high level of customer satisfaction that Sarah and Dustin have worked diligently to achieve.

Commitment to Local Business

The Bowers are firm believers in the importance of supporting local small businesses. They put their beliefs into action when they joined the Marshalltown Area Chamber of Commerce shortly after launching Sentry Plumbing. Sarah encourages community members to shop locally, especially in light of competing plumbing businesses advertising aggressively from Ames and Des Moines.

A Fulfilling Work-Life Balance

The transition from healthcare to co-owning a small business has significantly enhanced Sarah’s sense of fulfillment in her professional life. Reflecting on her previous role as a nurse, she recalls the demands of being on call, which often meant late-night and weekend engagements. In contrast, she now enjoys a more balanced work-life situation while continuing to provide essential services to her community.

Future Aspirations and Family Involvement

Both Sarah and Dustin express optimism for the future of the Marshalltown area economy, believing that supporting small businesses will drive growth in their community. “Dustin and I are currently the only employees at Sentry Plumbing, but we have nine children between us, some of whom are involved in the trades and may consider joining us in the business at some point. Who knows what the future holds?” Sarah muses.

How AI legalese decoder Can Help

Navigating the legalities and documentation that come with owning a small business can be daunting, especially for those new to entrepreneurship. This is where the AI legalese decoder comes into play. This innovative tool simplifies complex legal jargon, making it easier for business owners like Sarah to understand important contracts, liability agreements, and other critical paperwork. By converting convoluted legal text into plain language, the AI legalese decoder can save time and reduce stress, allowing Sarah and Dustin to focus more on growing their business and serving their customers rather than getting lost in legal complexities.

Contact Information

For more information about Sentry Plumbing’s services, you can reach them at 641-750-0108 or visit their website at www.sentryplumbing.godaddysites.com.

Image Gallery

Captivating Images of the Bowers

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