Decoding Legalese: How AI Technology Can Help Navigate the Legality of Companies Taking Back Items in Australia
- May 3, 2024
- Posted by: legaleseblogger
- Category: Related News
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# Situation: A Game Company Removing Free Games from Accounts
### Description:
A foreign owned game company operating in Australia offered a free giveaway of video games, allowing consumers to claim 2 purchasable games for free. After redeeming the games and adding them to their accounts’ libraries, some consumers discovered that the games were no longer available for redemption in Australia. Additionally, the company removed the free game from their list and the consumers’ libraries without notification.
### AI Legalese Decoder Assistance:
The AI Legalese Decoder can assist in deciphering the legalities of the situation. It can analyze consumer protection laws and terms of service agreements to determine the company’s obligations to consumers regarding the removal of the free game after possession. By providing a breakdown of relevant legal principles, the AI Legalese Decoder can help consumers understand their rights and potential recourse in such scenarios.
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****** just grabbed a
Yes.
You’re not buying the game, you’re leasing it essentially.
It’s in the T&Cs of most major platforms.
They gave you a license, you didn’t actually claim ownership of a product, you were just given access to it.
Ubisoft is under fire for recent comments about exactly this practice as well as Sony for movie content that was purchased being removed as these companies can yank licenses whenever they like.
Yes. You agreed to it when you signed up.
I mean, it was free so the best you can expect is a refund of the purchase price or a store credit…. which was $0 right?
If the game was banned, is under review or refused classification then they are legally obligated to remove access if instructed.
Any reason you didn’t share the game name? I mean if it’s adult content, gore or contains certain themes they risk fines by keeping it on catalogue in Australia.
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It’s called “undisturbed possession of the goods” under Australian Consumer Law, BUT this doesn’t apply for goods that are hired or leased. Source -> https://www.accc.gov.au/about-us/publications/consumer-guarantees-a-guide-for-consumers
Sounds like the game was only ever freely leased to you, instead of you owning it outright like a physical purchase. Although, that calls into question the legality of how something can be leased without a payment.