- May 11, 2024
- Posted by: legaleseblogger
- Category: Related News
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## Situation Overview
Hello. I have recently claimed the damage to my car, and it has been deemed a write-off. I have been offered the amount it was worth but have not yet received payment. After the offer, I received an email stating that the third party is disputing the damages and claiming that I am at fault.
## Detailed Description of Events
The accident occurred while I was driving on the motorway. The cars in front of me suddenly stopped, causing me to also come to a stop and almost bump into them. The driver behind me failed to react in time and ended up damaging my rear side bumper. A traffic officer arrived at the scene and provided me with an accident reference number. Unfortunately, I do not have a dashcam or any witnesses to corroborate my account of the events.
The driver who was at fault admitted to the damages and even offered to cover the costs of repairs in person through text messages. Despite multiple attempts to resolve the issue outside of insurance, such as asking me if we could handle it through insurance, he eventually claimed that the accident was my fault to the insurance company. This contradicted his previous admission of fault in the text messages.
Moreover, the insurance company has sided with the other driver, despite the evidence I have in the form of text messages and the accident reference number provided by the traffic officer. They have provided me with a hire car, assuring me that I will not have to pay for it.
## How AI Legalese Decoder Can Help
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## Next Steps and Recommendations
Given the circumstances, it is important to gather all the evidence you have, including the text messages from the other driver admitting fault and the accident reference number provided by the traffic officer. Consider seeking legal advice to determine the best course of action in challenging the insurance company’s decision. Keep all communication with the insurance company documented and continue to advocate for your rights in this matter.
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****** just grabbed a
Are you talking to his insurance company, or yours?
Also you mentioned a hire car, have you been talking to a seperate accident management company?
You appear to be several steps ahead of yourself.
>After the offer they have sent me an email saying that third party is disputing the damages and i am at fault.
Have they said _you are at fault_ or have they said _the other party is disputing who is at fault_?
It isn’t unusual for the other insurer to dispute fault even in cases where it will end up in your favour.
>probably the accident reference and text messages is nothing to the insurance companies
Why do you think this? Your insurance is as invested as you are in not paying for things they don’t need to. It is very unlikely that they have or will just take the other person’s argument that actually you’re at fault at face value.
If you’re unsure of the process, call or email and speak to _your_ insurer. But it is very unlikely that the situation is (1) you told them you were rear-ended, (2) the other person/insurer disputed it, and (3) they’ve already closed the claim in their favour without even talking to you.