Decoding AI Legalese: How This Tool Can Help You Navigate Payment Disputes with Watchsmith Over Unauthorized Repairs
- May 20, 2024
- Posted by: legaleseblogger
- Category: Related News
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## Situation: Unauthorized Repair and Unexpected Expense
Hi all.
I recently went to a watchsmith and asked for a repair price estimate for a watch. He took it and said he’d get back to me, but today he called to say that he’d fixed it and wants me to pay $75. I did not authorize him to perform the repair. What are my options?
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****** just grabbed a
For $75 there’s realistically no point doing anything
What is the assessment/diagnostic charge?
$75 sounds like an incredibly small amount – like maybe 15-30 minutes of time.
Some repairs literally just involve disassembling it (required to diagnose it anyway), and then reassembling correctly (required to put the watch back together after diagnosis anyway), so the repairer will only charge the quotation fee for the repair.
Are you sure this isn’t what has happened?
Otherwise, just ask what the quotation/diagnostic fee is, and inform them that you don’t want to go ahead with the repair, you just wish to pay the quotation/diagnostic fee and take your watch back.
They might need to take out any parts if they installed any, but that’s on them.
Are you sure it’s not a $75 diagnosis and free fix?
Option 1. Pay $75 and collect your repaired watch.
Option 2. Don’t pay. Don’t collect the watch.
Option 3. Don’t pay but demand the watch is returned (he is within his rights to remove any repaired parts).
Option 4. Don’t pay, refuse to let him remove his parts and take him to court. After court commencement fees, parking, and legal costs you’ll be up for probably $500. He will also remove the broken parts, and give you back a broken watch.
I would definitely take option 4.
It is possible while trying to diagnose the watch, he found the issue and was able to fix it with no further work needed. How much did he quote to diagnose the problem?
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1. Did you agree to any form of payment for an assessment of what was wrong with the watch? (or was out clearly outlined at the shop that they charge for that kind of service?)
2. Did you give any kind of verbal indication that you wanted it fixed, serviced, or cleaned?
3. What kind of watch was it, and what was wrong with it?
Honestly, $75 is about the fee i’d expect from any decent watchmaker to simply take a look at a broken watch and find out what’s wrong, let alone fix/service it… for expensive watchesa, a single parts can cost several hundred dollars, and a routine service can be a few hundred.
It is reasonable to ask for a rundown of exactly what they did, what parts they replaced, and the original broken parts (which any watchmaker should hold onto to give back to you).
If you honestly did just say “hey, my watch is broken” and their response was “ok i’ll take a look and get back to you”, and there was no price structure outlined in-store for what watch service/assessments cost… AND they can’t give you any details of what they replaces, and don’t have the broken parts to give you… then i’d consider not paying… if they give you back a working watch, then i’d be happy that it only cost you $75 to get it fixed (no matter how simple a fix it was… that’s cheap).
What’s on the paperwork you signed ?
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Typically there will be a minimum charge for diagnosis like this and if you choose to make the repairs, that amount will be taken off the repair costs. Generally this covers their time to take it apart and figure out what is wrong. Nobody stays in business by doing work for free.
With watches, sometimes it is as simple as a bit of lubrication needed or a part may have been dislodged. If that is the case, it makes sense to just resolve the issue and be done with it. They will charge the minimum amount and you have a fixed watch.
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