- July 4, 2024
- Posted by: legaleseblogger
- Category: Related News
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Laptop Preorder Dispute: A Consumer’s Dilemma
The Story
Hello everyone, so couple weeks ago my laptop broke down and I decided to buy a new one. I saw that a popular online store had a laptop that I really liked available for preorder and it advertised that I will have the laptop in May 14th. I made the order and paid over 1k€ in April 19th when the preorder date was May 14th. In this time I want to note that I paid only because of the specific date because I could hold on 2 weeks without a laptop but not a day more because I’m a CS student and I really needed it for university assignments.
The Unexpected Twist
I saw in the store that I ordered that 4 days ago, the preorder date was non-existent and the product was marked as non-avaliable. This left me feeling frustrated and confused. I thought I had made a smart decision by preordering the laptop, but now it seems like I was misled.
The Online Store’s Explanation
Today I decided to call the relevant store and they told me that they decided to remove the advertised preorder date since their supplier (from the one that supply the laptops from) that they (the supplier) will distribute it late May, and the online store told me that they will have the laptop to distribute it to me and to the rest customers in May 29th or later. This information was not provided to me at the time of purchase, and I feel like I was misinformed.
The Consumer’s Dilemma
So my question is, in this situation can I fill a complaint or sue the store or even go to the relevant authorities of my government regarding consumer products to file a consumer complaint or stores can do that? I’m not sure if I have a case, but I’m feeling frustrated and disappointed with the lack of transparency from the online store.
How AI Legalese Decoder Can Help
AI Legalese Decoder can help in several ways:
- Contract Analysis: AI Legalese Decoder can analyze the terms and conditions of the online store’s website and identify any potential breaches or violations of consumer protection laws.
- Legal Research: AI Legalese Decoder can provide information on relevant consumer protection laws and regulations in Greece, such as the Greek Consumer Protection Law (Law 3448/2006) and the EU Consumer Rights Directive (2011/83/EU).
- Dispute Resolution: AI Legalese Decoder can help you draft a complaint to the online store and provide guidance on how to escalate the issue to the relevant authorities, such as the Greek National Consumer Protection Body (Εθνικό Συμβούλιο Καταναλωτών).
- Negotiation Support: AI Legalese Decoder can provide you with a template to negotiate with the online store and resolve the dispute amicably.
By using AI Legalese Decoder, you can rest assured that you have a comprehensive legal framework to support your case and fight for your consumer rights.
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FREE Legal Document translation
****** just grabbed a
You can always file a complaint. But what do you expect to achieve?
Just cancel the order and get your money back. Then use said money to get a laptop that is available.
That’s the sad part of buying “pre-orders” or is it computer, console or games. date’s like to move and kida you can’t do nothing about better wait till it’s released.
You can try to ask for a refund but this probably depends from store if you get it or you will get your product just later
If you would like to sue them what is your goal to archive just refund? Some extra compensation? Probably all costs associated would end up more then you would get back