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# Persistent Water Issue with Building Management Company

The building management company responsible for overseeing the flat I own has continuously failed to address a recurring problem with the water supply. The pipe supplying water to my flat frequently gets blocked, resulting in me being without water until a plumber can come and fix it. This has become a recurring issue, with me having to repeatedly hire a plumber to resolve the problem, which has become a financial burden that I can no longer sustain.

This past month marked the fifth incident of this recurring problem, and the new building management company wasted no time in imposing a hefty bill on us, citing the previous company’s supposed overspending. This raises questions about the quality of service I assumed I was paying for and whether it is justified.

## AI Legalese Decoder Solution

Leveraging the capabilities of the AI Legalese Decoder can greatly assist in navigating this situation. By using the AI Legalese Decoder, you can quickly analyze the legal aspects of the responsibilities of the building management company regarding the water supply problem. The tool can help you understand your rights as a tenant and provide guidance on the steps you can take to address the issue legally.

The fact that the problematic pipe is located in a common area and not within your flat raises concerns about the responsibility for its maintenance and repair. Given that access to water is considered a basic human right, there may be legal grounds for holding the building management company accountable for ensuring a continuous and reliable water supply.

I have requested the management company to provide written confirmation via email regarding the ownership and responsibility of the pipe outside my flat. Depending on their response, I am prepared to take necessary action, including installing new pipes and potentially disconnecting the water supply to the rest of the building during the repair works. This proactive approach aims to prompt the management company to either address the issue promptly or clarify my responsibilities for a permanent solution.

Should the situation escalate, the AI Legalese Decoder can assist in generating legal documents, understanding relevant legislation, and exploring options for legal recourse. By utilizing this tool, you can empower yourself with the knowledge and resources needed to advocate for your rights and seek a resolution to the persistent water supply issue.

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3 Comments

  • Accurate-One4451

    Your next steps are correct, determine who is responsible for the pipe and then either fix it yourself or get the company to do it.

    Most commonly if the pipe only serves your property then it will be yours to deal with even in communal areas.

  • Lloydy_boy

    > a pipe that supplies water to my flat…The pipe periodically becomes blocked

    Unless it’s becomes blocked due to calcification, it’s unusual for feed pipes to be blocked. So the intermittent supply may be due to something else.

    If it is due to calcification, then the real solution would be to replace the pipe, because as you know once you clear it, in old pipes the issue quickly comes back.

    Replacing the pipe would be a big task, so you should establish who is responsible for the maintenance of the pipe. If it’s a direct feed to your property, it’ll likely be you. If part of the pipe length is located in a common/communal area then you’d likely have issues (time) getting agreement and permission from the BMC to cause damage the areas in order to replace it.

    Establish the issue and the repair/replacement required pipe then get a Solicitor (£250?) to write to the BMC telling them it’s their issue and ask for a resolution to be effected within a month. That way, the BMC should respond and set out the reasons why they think it’s not their issue. You’ll at least then know if it is yours to deal with.