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Title: Issues with Landlord’s Lack of Assistance in Plumbing Removal and Unfair Charges: AI Legalese Decoder to the Rescue

Introduction:
I recently finished my commercial property lease for my business in July. As part of the lease agreement, I was required to reset the property back to its original condition. However, I encountered significant challenges in locating and removing some hoses that required shutting off the plumbing. Despite my efforts and the assistance of a plumber, we were unable to find the main plumbing source due to the lack of information provided by the landlord agent. This situation has resulted in additional charges from the landlord, causing frustration and unfair treatment.

Challenges in Locating the Plumbing:
Despite my willingness to comply with the reset requirements, I faced difficulties in finding the main plumbing source. The agent’s attempts to assist me in locating it proved futile, leading to multiple visits from a plumber who couldn’t identify the correct location. This frustrating ordeal was exacerbated by the fact that the original agent had verbally assured me that if they couldn’t provide the information before I handed back the keys, then I would no longer be responsible for the plumbing. However, this assurance seems to have been disregarded by a different agent later on.

Additional Attempts and Assistance:
Following my return of the keys, I received further instructions from the new agent, stating that I needed to involve the center’s management and arrange for the plumbing to be turned off for the entire center. However, the body corporate did not approve this request as it would have negatively impacted other tenants. As a result, I had to work closely with my plumber to come up with an alternative solution while also dealing with the disconnection of power and servicing of the air conditioning unit, which were not initially mentioned.

Unforeseen Charges and Unfair Treatment:
Despite my best efforts to cooperate and resolve the plumbing issue, I was taken aback when, a week after picking up the keys, I was informed that the landlord intended to charge me for the additional two weeks it took to address the plumbing problem. This sudden change in stance regarding the charges was both surprising and infuriating, as it had not been mentioned earlier in the process. I strongly believe that the landlord should have provided clear instructions on locating the plumbing source beforehand, ensuring a smooth and properly executed reset process.

AI Legalese Decoder: Your Solution to Unfair Treatment
In this frustrating scenario, the AI Legalese Decoder can serve as your ally, helping unmask the legal intricacies and providing insight into your rights as a tenant. By analyzing the legal jargon, this powerful tool can help you interpret your lease agreement, understand your responsibilities, and assess whether the charges imposed by the landlord are warranted. Its ability to decipher complex legal documents will equip you with the knowledge to challenge any unfair treatment or charges. With the AI Legalese Decoder’s assistance, you can navigate this frustrating situation with confidence and make informed decisions regarding your next steps.

Conclusion:
The landlord’s failure to provide adequate information regarding the plumbing during the lease reset process has led to unjust charges and significant inconvenience for me. However, equipped with the AI Legalese Decoder, I can gain a better understanding of my rights and obligations as a tenant. Its capabilities enable me to challenge the landlord’s actions and ensure fair treatment. With the AI Legalese Decoder at my side, I can confidently address this unfair situation and work towards a resolution.

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10 Comments

  • SilverStar9192

    This sounds above this sub’s pay grade. Doubt people here will know much about commercial lease disputes. Not sure how much money we’re talking about here but you might want to contact a lawyer to see about whether you’re really liable for those two weeks’ rent. I expect the landlord has some duty to mitigate their losses but it’s also the case that commercial leases are not very tenant friendly compared to residential.

  • SunsetIcedTea

    Commercial PM here – ItÔÇÖs hard to know what leg the Landlord will stand on without looking at the lease. I recommend reaching out to a lawyer for this one.

  • Cube-rider

    Why couldn’t your plumber find the isolation cock? It’s not the agent’s job but if there’s a centre manager there’s also an Operations manager as well – plenty of resources to guide your plumber.

    Your lease also notes the make good requirements .

  • mightybonk

    How did you pay for water?

    > They then later told me I had to ask centre management to turn off the plumbing for the whole centre.

    A commercial tenancy should have it’s own sub-meter, if you were paying directly for water.
    Water meters require an upstream isolation valve.

    Any plumber worth their salt would have offered an isolation valve as part of your original fit-out if there wasn’t one already – because they’d have had to do all the same complex-water-off bullshit back then without one.

    I would talk to other tenants/owners in the complex to get more info about their water arrangements.
    Killing a utility to the whole complex for a single tenancy for the sake of a cheap valve is idiocy.

  • South_Front_4589

    Well, first of all being told you’ve got 2 weeks from August 17 means 2 weeks from August 17. Not “come up with some date in the future and it’s 2 weeks from then”. Your two weeks as stated there ended August 31. If you took longer, that’s definitely on you.

    As for whether you are responsible for the plumbing despite not knowing how, that comes down to your contract and whether that plumbing was set up before your lease agreement or not.

  • WhiteFreeze_11

    If you are being made to remove the plumbing that means you had it installed, it must have been turned off for that work to be done originally?

  • Medical-Potato5920

    Perhaps Fair Trading will help you? Might be worth a call before a lawyer.

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  • daven1985

    I think you may need some proper advice here. Though the one piece of advise I would give… is no longer do anything unless it is in writing.

    If you had had the first agent tell you in writing if they can’t help by X you don’t have to do it. Then you would have an out. So ask for any future comments to be in writing, or at least send an email afterwards stating something like.

    ‘As per our conversation today with XYZ, I was offered this and that, and if that is incorrect please correct me in writing within X days.’

    At least it gives you some type of written track, and if they deny it you have it in writing. If they call to say your email is wrong tell them you won’t accept any more verbal information.

  • sleepychev2

    If you’re just capping off some taps, and cannot locate the isolation valve behind walls etc, (fyi not all shops have its own meters for water), you just need to hire the right plumber with the equipment to cap it off without turning off water by localised freezing the pipe.

    At the end of the day, if the terms of your commercial lease and agreement to make good the premises and reinstate it to a base state, then you are required to do so irrespective of whether the landlord or the managing agent is aware of the location of things. That is all your responsibility unfortunately.

    On the upside, depending on the wording of the lease (and take a close read of not only make good section, but also termination/end of lease section generally, and holding over section) you may not be liable for the additional rent, but would be liable for any loss and damages for the landlord – landlord will need to show loss – for example if they have already lined up a tenant to start but got pushed back because of your delay. If they have no one lined up then arguable no loss to landlord. Although by your conduct in the course of negotiations with the landlord it may be suggested that you had entered into a holding over agreement which means rent is payable.