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Televerde Announces Vince Barsolo as CEO

Phoenix-based Televerde, a global revenue creation partner supporting marketing, sales, and customer success for B2B businesses worldwide, has appointed Vince Barsolo as chief executive officer following Chris McGugan’s departure. This leadership transition is effective immediately.

Barsolo, a seasoned executive with an unwavering commitment to Televerde’s mission and business model, has been an integral part of the company’s journey since 1997 when he joined as a call center supervisor. Through his dedication, humility, and leadership, he has grown through the ranks to become chief operating officer.

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Barsolo’s extensive experience and instrumental role in driving Televerde’s expansion, including international growth into Scotland and Argentina and the extension of the business model to three prisons in Indiana and one in Florida, have significantly influenced the strategic direction and expansion of the company.

Confidence in Barsolo’s Leadership

Chairman of the Televerde Board, David Magdol, expressed his confidence in Barsolo’s leadership. “Vince’s proven leadership and deep understanding of the company’s business are exactly what Televerde needs at this juncture,” he said. “Having earned the respect and trust of the Televerde team throughout his tenure, the board is confident in his ability to guide the organization to maximize results for clients, drive innovation, and strengthen the company’s collaborative, inclusive, and purpose-driven culture.”

In his new role as CEO, Barsolo will oversee all aspects of Televerde’s global operations and continue serving on the company’s board of directors.

Focus on Customer Success

Barsolo emphasized the importance of customer success in his new role as CEO. “Our customers are at the heart of everything we do at Televerde. I am dedicated to enhancing the customer experience by leveraging our innovative solutions and responsive service,” said Barsolo.

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Commitment to Innovation and Social Impact

Reflecting on the path ahead, Barsolo reiterated his commitment to innovation and social impact at Televerde. “I look forward to continuing our tradition of innovation and social impact, focusing on customer success and driving growth in every aspect of our operations,” he stated.

Televerde’s dedication to delivering innovative solutions and optimizing success while impacting the lives of its employees and the communities it serves remains unwavering.

Televerde’s Unique Business Model

Televerde is the first and only fully integrated sales, marketing, and customer care solutions organization that delivers revenue as a service and customer experience expertise with a human touch. The company has generated more than $12 billion in revenue for leading B2B companies since 1995.

With a focus on second-chance employment, Televerde aims to help disempowered individuals find their voice and reach their human potential. The company’s engagement centers are staffed by incarcerated women, with impressive results documented by the Arizona State University Seidman Research Institute.

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