AI Legalese Decoder: Revolutionizing the Fight Against NHS Dentist Negligence
- August 25, 2023
- Posted by: legaleseblogger
- Category: Related News
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Background: Dental Negligence
In England, I experienced a distressing dental situation caused by the negligence of my former dentist. Despite repeatedly informing them about the persistent pain in one of my teeth, they assured me that nothing was wrong. However, it became apparent that my tooth had decayed significantly, leaving me with no option but to seek private dental care. The complex procedures involved the removal of approximately 80% of my tooth, a Root Canal treatment, and the placement of a crown. Not only did this dental ordeal cost me a substantial amount of money, but it also subjected me to multiple procedures and unbearable pain. Prior to this incident, I had never required more than a basic filling. A private dentist later confirmed that this issue could have been resolved with a simple filling if it had been detected earlier, potentially preventing the need for such extensive dental work.
Inadequate Response from NHS Dentist and Escalation
My complaint to the NHS Dentist, who is part of a notorious chain known for its poor reputation, was met with indifference and negligence. They ignored my concerns, refused to provide any information regarding the complaints procedure, and falsely claimed that the dentist responsible was on an extended holiday. Frustrated by their lack of cooperation, I decided to escalate the matter to my local Integrated Care Board (ICB). Surprisingly, within 24 hours of involving the ICB, my former dentist suddenly began to cooperate.
Offer of Compensation and Questions of Liability
Recently, one of the dentists who treated me, but is no longer associated with the same practice (a practice notorious for its high staff turnover), personally reached out to me via email. They offered ┬ú500 as compensation for the negligence I experienced. It struck me as peculiar that an individual dentist would take personal responsibility for compensation instead of the practice itself or the practice owner. While I suspect that they may have been coerced into making this offer due to the practice’s unfavorable reputation for mistreating both patients and staff, I am open to accepting it if it proves to be the best recourse. Nonetheless, I firmly believe that the compensation should far exceed ┬ú500, particularly when considering the practice’s clear breach of procedures in an attempt to evade my complaint.
Admission of Fault and Implications
In their email response, the practice admitted fault and acknowledged that an initial X-ray in August ’22 had revealed “early decay” in the affected tooth, necessitating close monitoring. However, subsequent check-ups and hygiene appointments in February ’23, August ’22, and March ’23 failed to identify any issues or recommend treatment, despite their prior knowledge and my persistent complaints about pain. These circumstances affirm that the practice, as a whole, is responsible for these failings.
The Role of AI Legalese Decoder
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****** just grabbed a
> This seems odd as surely they aren’t personally liable, shouldn’t the Practice itself, or the practice owner be compensating me?
Dentists are generally self-employed contractors to practices, not employees. From personal experience (I used to be a dentist), in the event of a complaint, practices put the burden of refunds/compensation on the contractor who actually provided the service.
Another thing to add to the complaint then – GDPR breach, how has a former worker got hold of your personal email?
HeÔÇÖs only offering ┬ú500 because youÔÇÖre entitled to more.
IÔÇÖve been through a 4 year claim against my previous dentist who has caused me a significant amount of pain and suffering, I spoke to a solicitor who said I had no basis for a claim, I then went to the Dental Law Partnership who are specialist dental lawyers. Claim was successful and I won ┬ú55k, it was actually ┬ú70k+ but they take 30% as part of their no win / no fee agreement. My friend is a dentist and she said the DLP are like vultures and dentists are petrified of them, IÔÇÖd definitely recommend speaking to them and let them know of youÔÇÖve got a basis for a claim, good luck
I would escalate to the general dental council. Each dentist is registered in order to practice legally. Should start the fire going…