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Apple Acknowledges Overheating Issues with iPhone 15 Models

CNN
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Apple is currently addressing reports of overheating in some of its new iPhone 15 models. The company assures users that these issues do not pose any safety risks and will not affect the long-term performance of the affected iPhones. Apple emphasizes that its devices have internal safeguards to regulate the temperature if it exceeds safe limits.

According to Apple, there are several factors contributing to the overheating problems experienced by some users. Complaints began surfacing shortly after the latest iPhones were released on September 22.

Apple stated in a released statement given to CNN that they have identified several conditions that could cause the iPhone 15 to heat up more than expected.

Overheating can occur due to recently updated third-party applications, which put excessive load on the system. Some of the apps causing these issues include Instagram, Uber, and the arcade racing game Asphalt 9.

Apple has assured that they are actively working with the developers of these apps to resolve the overheating problem through software updates.

Additionally, Apple has discovered a bug in iOS 17 that affects some users and plans to release a software update to address the issue. However, no specific timeline has been provided for the release of this fix.

Furthermore, Apple mentions that during the initial days of device setup or restoration, the iPhone 15 may feel warmer due to increased background activity. However, this is considered normal, and the device’s temperature will return to normal once the setup or activity is complete.

Apple’s support page advises users that certain activities such as restoring from a backup, using graphic-intensive apps, streaming high-quality videos, and wireless charging can cause the device to get hotter. However, if no temperature warning is displayed, users can continue using their device without any concerns.

The occurrence of these overheating issues comes at a time when the demand for the iPhone 15 is high. Analysts from firms like Wedbush Securities report that iPhone 15 pre-orders are surpassing initial expectations. Delivery and shipment times for various iPhone 15 Pro models have been pushed to late October through mid-November, indicating substantial demand for the premium offerings.

Apple’s admission of overheating issues arrives after the company reported a decline in sales for the third consecutive quarter. In the third quarter, iPhone revenue reached $39.7 billion, marking a 2% year-over-year decrease, as users are upgrading their devices less frequently.

Despite the decline in sales, estimates from Wedbush suggest that around 250 million iPhones have not been upgraded in over four years. Enhancements in areas like processor performance, camera capabilities, and charging systems, along with carrier discounts, may incentivize users to finally upgrade their devices this year.

The iPhone 15 Pro starts at a price of $1,099, while the iPhone 15 Pro Max begins at $1,199. Apple’s entry-level options, the iPhone 15 and iPhone 15 Plus, are priced at $799 and $899 respectively.

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