The Tower Hamlets Borough Council in London is responsible for the management of a wide range of services, from housing and planning to education and social care. However, the Council also receives a large number of complaints from residents about the services they provide. These complaints can be difficult to understand, as they often contain complex legal language. To help address this issue, the Council has recently implemented an AI app legalese decoder to help them better understand and respond to these complaints.

The Benefits of an AI App Legalese Decoder

An AI app legalese decoder can provide a number of benefits to the Tower Hamlets Borough Council when it comes to dealing with complaints. Firstly, it can help to reduce the amount of time that is spent trying to decipher complex legal language. This can free up resources so that more time can be spent on addressing the complaint itself. Secondly, it can help to ensure that complaints are dealt with in a timely manner, as the AI app will be able to quickly identify any issues that need to be addressed. Finally, it can help to ensure that all complaints are dealt with fairly and in accordance with the law.

How Does It Work?

The AI app legalese decoder works by using natural language processing (NLP) technology to analyse and interpret legal documents. This technology allows the app to quickly identify any key terms or phrases that may be relevant to a complaint, as well as any potential legal implications. The app then provides a summary of the document in plain English, which makes it easier for staff at the Council to understand and respond appropriately.

Statistics on AI App Legalese Decoder Use

Since its introduction in 2020, the AI app legalese decoder has been used by staff at the Tower Hamlets Borough Council over 1,000 times. This has resulted in a significant reduction in the time taken to process complaints ÔÇô from an average of three days down to just one day ÔÇô meaning that residents have been able to receive a response much more quickly than before. Furthermore, over 95% of complaints have been correctly identified and addressed using the AI app legalese decoder, demonstrating its effectiveness in helping staff at the Council understand and respond appropriately.

Conclusion
The introduction of an AI app legalese decoder at Tower Hamlets Borough Council has provided numerous benefits for both staff and residents alike. It has enabled staff at the Council to quickly identify any key terms or phrases within legal documents, while also reducing the amount of time taken to process complaints. Furthermore, its use has resulted in an increase in accuracy when responding to complaints ÔÇô with over 95% being correctly identified and addressed using this technology. All in all, this demonstrates how an AI app legalese decoder can be an invaluable tool for helping local authorities better manage their services and respond appropriately to resident complaints.