Hello r/LegalAdvice,

Your support was invaluable to me during my previous battle with Jeep over an engine replacement that fell under warranty. Now, I find myself entangled in a new and deeply frustrating situation concerning my 2015 Jeep Grand Cherokee, and I am reaching out for any advice or insight you might offer.

The Current Situation:

• Vehicle Details: 2015 Jeep Grand Cherokee
• Geographic Context: The vehicle was initially registered in Pennsylvania, has been serviced and broken down in New Jersey, and currently, I reside in Massachusetts.
• History of Issues:
  • Engine Replacement Saga: Approximately at the 98,000-mile mark, my engine catastrophically failed due to a troubling incident where the oil and coolant systems merged. Initially, Jeep pointed fingers at me regarding the cause of failure. However, with the valuable advice gleaned from this subreddit, I stood my ground, and they finally agreed to replace the engine under warranty. Unfortunately, that entire process dragged on and left me without my vehicle for an extended period—months, to be precise.
  • HPFP Recall Complications: Shortly following the engine replacement, I encountered yet another mechanical failure: the High-Pressure Fuel Pump (HPFP) stopped working while I was on the road. This problem falls under FCA Recall Z46, which theoretically should cover the repair costs.

My Current Nightmare:

• Stuck at the Dealership: My Jeep has been languishing at the dealership for a staggering 650 days. The HPFP broke down and left me stranded on the highway, a situation that could have been avoided. After supposedly fixing the issue, the dealership assured me that my vehicle was “all ready and driving good,” claiming thorough testing had taken place, and they had even taken it for a spin at highway speeds.
• Immediate Breakdown Post-Pickup: Alarmingly, despite the dealership’s reassurances, the Jeep broke down yet again—this time just 0.18 miles from the dealership! This is shocking considering they have only driven it a mere 8 miles since it was towed there over two years ago.
• Doubts Over Repair Quality: The dealership asserts they discovered “metal in the fuel system” and replaced the necessary components. However, given the swift recurrence of the breakdown right after I took possession of the vehicle, I have serious reservations about whether they actually executed the repairs they claimed to have performed.
• Lack of Rental Vehicle Options: Throughout this distressing saga, despite the protracted repair period and numerous breakdowns, I have never been offered a rental car. Furthermore, the dealership has ignored countless calls and failed to return my calls after promising to do so following my last encounter.
• Personal Impact:
  • This entire ordeal has wreaked havoc on my life. My fiancée and I rely on a single vehicle, which has led to a series of complicated logistical issues impacting our work and personal lives, ultimately causing missed appointments and added stress.
  • Financially, this situation has been a significant burden. I recently spent around $400 just to retrieve the Jeep last week, only for it to fail again shortly thereafter. Additionally, many of my personal belongings remain stranded in Philadelphia, with even more important possessions trapped inside the Jeep.
  • Due to this ongoing issue, I have found myself stranded on the highway three separate times so far. As a result, I completely lack trust in the vehicle’s safety and reliability, and the idea of driving it back the 245 miles to Massachusetts fills me with dread.

What I’m Seeking:

• I am currently exploring the option of pursuing legal action against the dealership and/or Jeep (now Stellantis), but I need informed guidance on the most effective way to proceed in this situation.

TL;DR: My 2015 Jeep Grand Cherokee has been at the dealership for 650 days struggling with a continuous HPFP issue that falls under recall. After numerous claims of “repairs,” it failed immediately after I took it home, raising serious doubts about the dealership’s integrity. Communication remains non-existent, and the situation has caused considerable personal and financial stress. Seeking advice on possible legal options.

How AI Legalese Decoder Can Help:

In navigating this complex legal situation, the AI Legalese Decoder could prove to be an invaluable resource. It streamlines understanding of legal jargon and paperwork that often come with disputes involving manufacturers and dealerships. By helping you comprehend the legal terms and implications surrounding recalls, warranties, and potential claims, the Decoder could equip you with the knowledge necessary to strengthen your case. Whether you need assistance drafting legal documents, understanding your rights as a consumer, or formulating a strategy for legal recourse, utilizing tools like the AI Legalese Decoder could significantly enhance your legal approach and ensure you are better prepared to tackle these daunting challenges.

I sincerely appreciate any advice or insights you all can provide. Thank you in advance for your time and help!