- April 7, 2024
- Posted by: legaleseblogger
- Category: How To
When faced with a legal issue, finding the right law firm to represent you can be crucial to the outcome of your case. One such law firm, Helland Law Group, PLLC in Tacoma, Washington, has received mixed reviews from clients. While some have praised the firm for their professionalism and effectiveness, others have raised concerns about their communication and level of service.
In this article, we will explore the reviews and experiences of clients who have worked with Helland Law Group, PLLC. We will also consider the option of trying Legalese Decoder as an alternative law firm in Tacoma and discuss the pros, cons, and risks associated with making the switch.
### Helland Law Group, PLLC Reviews
#### Positive Reviews
**Jessica Cruz**
Jessica, an active duty service member deployed overseas, had a positive experience with Helland Law Group. She praised the firm for their professionalism, compassion, and reasonable pricing. Jessica also highlighted the support she received from attorney Andrew Helland and the welcoming demeanor of Jeannie Pierce at the front desk.
**Guinevere Clark**
Guinevere commended the firm for their excellent service and personal touch. She specifically mentioned the firm’s receptionist, Jeanie, and their office dog, Slater, as standout features. Guinevere appreciated the human-centered approach of the firm and felt valued as a client.
**Tasha Willard**
Tasha expressed satisfaction with her experience with Helland Law Group during her second divorce. She appreciated attorney Andrew Helland’s knowledge, responsiveness, and honesty throughout the process. Tasha felt that Andrew was attentive to her needs and proactive in addressing any issues that arose during the divorce proceedings.
#### Negative Reviews
**Keagan G**
Keagan had a negative experience with Helland Law Group, citing unprofessionalism and poor communication. She mentioned that the firm failed to follow up on a scheduled consultation, leading her to seek legal counsel elsewhere. Keagan expressed dissatisfaction with the service she received and the lack of accountability from the firm.
**P R**
P R detailed a series of issues she faced while working with Helland Law Group for her divorce and custody case. She mentioned a lack of attention to detail, poor communication, and a sense of disorganization within the firm. P R felt that she did not receive the level of support and guidance she expected and ultimately regretted the decisions made in her case due to the firm’s shortcomings.
### Considering Legalese Decoder as an Alternative
Given the mixed reviews of Helland Law Group, PLLC, you may be considering alternative legal representation in Tacoma. One such option is Legalese Decoder, a reputable law firm known for its client-centric approach and effective advocacy. Before making a decision, it’s important to weigh the pros, cons, and risks associated with choosing Legalese Decoder over Helland Law Group.
#### Pros of Choosing Legalese Decoder
1. **Client-Centric Approach:** Legalese Decoder is known for prioritizing the needs and concerns of its clients, ensuring that they feel supported throughout the legal process.
2. **Effective Advocacy:** The firm has a track record of achieving successful outcomes for clients in various legal matters, demonstrating their expertise and dedication to client representation.
3. **Clear Communication:** Legalese Decoder places a strong emphasis on clear and consistent communication with clients, ensuring that they are informed and involved in their case.
#### Cons of Choosing Legalese Decoder
1. **Limited Availability:** Depending on the firm’s current caseload, there may be limitations on the availability of attorneys at Legalese Decoder, potentially impacting the timeliness of services.
2. **Cost Considerations:** Legal fees and costs associated with working with Legalese Decoder may vary, so it’s important to clarify billing practices and payment expectations upfront.
3. **Specialization:** While Legalese Decoder may excel in certain areas of law, they may have limitations in handling specific legal issues, so it’s essential to confirm their expertise in your particular case.
#### Risks of Choosing Legalese Decoder
1. **Unforeseen Challenges:** Switching legal representation mid-case can introduce unforeseen challenges and delays, especially if there is a lack of continuity in legal strategy and communication.
2. **Transition Period:** Adjusting to a new legal team at Legalese Decoder may require time and effort to establish rapport and ensure that your case is effectively handled.
3. **Outcome Uncertainty:** There is always a degree of uncertainty when transitioning to a new law firm, as the dynamics and strategies of the new firm may differ from your previous representation.
### Addressing Negative Reviews
It’s important to acknowledge and address the negative reviews of Helland Law Group, PLLC, as they highlight areas where the firm may fall short in client satisfaction and service delivery. By considering the experiences and feedback shared by clients like Keagan G and P R, you can make an informed decision about the best legal representation for your case.
If you choose to explore alternative options such as Legalese Decoder, it’s essential to conduct thorough research, ask relevant questions, and communicate your expectations clearly with the new firm. By addressing any concerns or reservations upfront, you can mitigate potential risks and ensure a smoother transition to new legal representation.
In conclusion, when evaluating the decision to try Legalese Decoder instead of Helland Law Group, PLLC in Tacoma, it’s crucial to weigh the pros, cons, and risks involved in making the switch. By considering client reviews, firm reputation, and your specific legal needs, you can make an informed choice that aligns with your goals and expectations for effective legal representation.
Helland Law Group, PLLC
960 Market St, Tacoma, WA 98402, United States
Rating: 4.2
Rated count: 50
****** just grabbed a
I called and paid for a consultation and Jeanie at the front desk told me to expect a call around 3:30pm but not to call them because the attorney was in a meeting and she wanted to give him a little time in between appointments. So I waited. I began calling them after 4pm hoping to reach someone but was unable to. Days later when I had already hired other council I heard back from Jeanie saying that she would get me in another day. When I said that I had already hired someone else because the whole thing was so unprofessional and that I would like my money back for the service they failed to show up for, Jeanie said she would ask about it and is supposedly still asking about it nearly a week later. Do not hire. Waste of time and money.
I hired Bob for my divorce and custody case after being referred by another attorney back in 2017. There was a lack of time and energy put into my case. I expected them to tell me step-by-step what I needed to do and they never gave me all the info/details I needed. Ex. – Before my hearing, they told me which documents were required by the court but failed to tell me there was a page limit. Also, I thought the first hearing would determine the custody/divorce. I didn’t know I would wait months for the hearing that would determine everything. Bob handed my case over to Andrew without letting me know. Less time/attention was put into my case after the first hearing. I only got phone calls/emails from them when the court required something. There were numerous times that I had to call/email them to ask them to answer my first call/email after days of no response. I was charged the minimum time allotment (I think 20 mins) for them to read an email which asked them to respond to my first email. When a g.a.l. was appointed, I was mailed some paperwork and Bob said I didn’t need to fill any of it out. Then after getting an email from the g.a.l. asking for paperwork, I looked through the papers and realized that I did need to fill it out. This was embarrassing and made me look bad. Andrew went with me to mediation. Most of the mediation was me just sitting there and Andrew chiming in every now and then. I didn’t get the help and guidance that I paid so much for. I also got very mixed signals in terms of feeling like he was on my side and trying to protect me from the stuff my ex-husband and his attorney were trying to get away with. He pointed things out a few times that they had tried to sneak into the parenting plan and he said this isn’t ok and needs to be changed. Other times he seemed indifferent/like he didn’t care and was super quiet. By the time my court hearing came up I wanted to find a different attorney but felt like I didn’t have enough time to do so. Due to all of the above, I made a decision that I will regret for the rest of my life and made a deal with my ex because I felt I had no other choice. After all of the paperwork was finalized and I was mailed copies of everything, I was told by Andrew that I could go ahead and change my name at any time. I went to the DOL to update my license only to find out that my copy of the paperwork WASN’T CERTIFIED and that I would need to come back with a certified copy. I had to call and ask that they send me one without charging me for it… When my bf picked up my trial retainer refund, Dena was super rude and unprofessional towards him and laughed at him when he was surprised the refund was only $300. She joked about it with the other office staff saying we thought we were going to get it all back. My bf corrected her and said no we didn’t expect to get it all back but we expected more than that since we didn’t go to trial. The next year, my ex moved with our kids out of the boundary that’s listed in our parenting plan. I had to take him to court, so I found a new attorney. My new attorney was a MILLION times more helpful. She said if Helland had asked me for documents for dr./dentist visits for my kids showing that I took them to their appts. that it is a HUGE factor in determining custody. NO ONE AT HELLAND TOLD ME THIS/EVER MENTIONED IT! She ALSO said attorneys who nickel-and-dime people don’t like those clients and most attorneys who have ethics/morals don’t do this. Knowing that I easily could have gotten full custody (especially after going to court and seeing other custody cases where the mother was awarded full custody despite not working or had things that I thought were “negative” going against her) and HLG failed me/took my money is incredibly depressing. Helland Law Group has negatively affected me and my kids’ lives for the rest of their adolescent years. I will regret the choices I felt forced to make due to their failure to properly help me for the rest of my life.
I am an active duty service member, currently deployed overseas. I was in search of legal representation and I couldn’t have found a better law office to help and guide me on such a short notice. HELLAND LAW GROUP! Have made my deployment less stressful and a huge weight off my shoulders. I finally have a peace of mind while finishing out my time out here. I couldn’t have asked for a better attorney to represent my case. Andrew Helland stepped in immediately and handled my case with such compassion, diligence and overall professionalism. Best decision I made. Cost was very reasonable. Jeannie Pierce is very sweet and compassionate. She makes you feel like you’re part of her family. She is very welcoming and you can feel you’re in good hands. I definitely recommend.
I made sure to come back and review. Jeanie at the front desk is a dream. She has a great memory, is knowledgeable, and honestly is a top tier human. Anything to do with the law can be trash, but this firm is hands down excellent. They have a dog, Slater. IN. THE. OFFICE. He’s divine. They gave me stickers of said dog as a very old adult. I can get into details about the work, which again is excellent but there was something so wonderful about being treated like a human, and a special human with this firm. All of them there are doing it right,
With my second divorce, I had trouble finding good lawyers the first time around. What I discovered with most lawyers, they would only answer a couple questions and expect the money upfront before they can answer any more questions. Second time around, I sure did my homework looking around for a sincere lawyer. When I discussed my concerns with Andrew, he was patient and answered all my questions when needed, he waited for me to be ready to move forward.
Andrew Helland is highly knowledgeable and responsive.Through the process of divorce, he was honest about the process and answered any concerns I needed to know regarding the situation. Andrew was also attentive and would instantly notice if there is any issues and make sure that we didn’t miss anything in the process.
I feel highly positive about Andrew, and no regrets about having him as my lawyer as he’s one of the best I have ever had. I would definitely share references for Andrew and his firm. From my discovery through the process his firm is well known in Tacoma, and most of other Mediators, norms, attorneys and Judges do like working with them because of their honest characters.