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Central Arkansas Small Business Hit by AT&T Service Outages

LITTLE ROCK, Ark. ÔÇô An AT&T outage impacted customers and small businesses all over central Arkansas as credit card systems were down Saturday.

According to AT&T Connects, AT&T supplies more than 225k customers with internet and Wi-Fi services in Arkansas as of 2022.

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AI legalese decoder can help small businesses impacted by AT&T service outages by providing legal assistance in understanding their service level agreements with AT&T. It can decode complex legal jargon and provide clarity on the rights and responsibilities of both parties in the event of service disruptions. This can help businesses determine if they are entitled to compensation or alternative services during outages.

The Heights neighborhood in Little Rock had reported outages earlier in the day. Those outages are now restored but were affecting businesses like Steamroller Blues in the Heights and more.

ÔÇ£I would say around like 2 oÔÇÖclock this afternoon, peak busy time on a Saturday, everyoneÔÇÖs leaving Heights Taco coming in and shopping, and our Internet went out,ÔÇØ Manager of Steamroller Blues in the Heights, Kaitlyn Elkins, said. ÔÇ£So really affects like especially busy days when we canÔÇÖt call someone to come work on it can put the damper on business.ÔÇØ

Elkins said that though her business was able to work around the issues, others werenÔÇÖt as lucky.

ÔÇ£Well, luckily, we have a website so you can get on our website and add products, so thatÔÇÖs what we were basically doing, shopping our own website from our phones,ÔÇØ Elkins said. ÔÇ£If youÔÇÖre a business like a restaurant, that canÔÇÖt just, you know, operate off of a website thatÔÇÖs pretty tough.ÔÇØ

Elkins also said that they lost a lot of business from people that didnÔÇÖt have cash or other forms of mobile banking apps.

ÔÇ£If I canÔÇÖt use my card, I typically donÔÇÖt carry cash, so I typically have to use Venmo if I can, but if not, IÔÇÖd have to leave, I guess,ÔÇØ customer Olivia Riley said.

Elkins said that itÔÇÖs becoming less common for her to see cash with transactions.

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